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As of October 2012, Blackboard IM (BB IM) is installed on all UBC Vancouver Library staff and public Windows workstations. To use BB IM for the Connect courses that you are supporting, please ensure that:

  1. the BB IM Tool is enabled in the Connect courses
  2. you have a BB IM account
  • If you are supporting your faculty instructor's Connect course, please contact your course instructor or faculty Instructional Support Staff to enroll to the Connect course as a 'secondary instructor'.

Please email the LSIT, Web Services team at if you are a Library staff requiring assistance.