Documentation:Connect/Create a BlackBoard IM Account (How To)

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Blackboard IM (BB IM) allows you to communicate with classmates and instructors in a chat session for quick and effective communication. Instructors can use BB IM as a way of conducting online office hours and students can use BB IM to chat with other students about course material, or as a virtual meeting place for student groups. As an instructor, you can create a tool link on the course menu to make it easy for student to access the BB IM account creation and download page. After BB IM is installed on a computer, both instructors and students will use the application on the computer to sign into BB IM, not through Connect

This document will show you how to:

  • Create a BB IM account
  • Download BB IM

Video

Effective Practices

Instructors

Students

  • Add your friends you want to your Contacts by clicking on the plus (+) symbol beside their names. Your class contacts lists will be unavailable after the course has been completed.

How to create a BB IM account

There are two ways to create a BB IM account:

1. Add the BB IM Module

  1. Go to the My Connect tab.
  2. Click Add Module at the top-left corner of the screen.
  3. Search for Blackboard IM in the box on the left-hand side.
  4. Click Add.
  5. When the button changes to Remove, click OK on the bottom right corner of the screen.
  6. Click Blackboard IM module to launch the BB IM download and account creation page in a new page or tab
    The Blackboard IM module can be added to any dashboard module page within Connect. It will launch your BB IM account settings.
  7. From the new Blackboard Collaborate page: fill out your information in the Create a Blackboard IM account section
  8. A list of all your courses registered from to your user name will be listed under Course Settings, open the tabs and select the check box next to the course you wish to add BB IM to and then proceed to follow the How to download BB IM steps

2. Instructors Add a Tool Link Within the Course

  1. Open Blackboard IM tool link
  2. Click Blackboard IM to launch the BB IM download and account creation page in a new page or tab
  3. From the new Blackboard Collaborate page: fill out your information in the Create a Blackboard IM account section
  4. A list of all your courses registered from to your user name will be listed under Course Settings, open the tabs and select the check box next to the course you wish to add BB IM to and then proceed to follow the How to download BB IM steps

How to download BB IM

  1. From the Blackboard Collaborate page, select Mac OS X or Windows 7, Vista, or XP and click Download Blackboard IM
  2. Save the Blackboard Download file to your computer
  3. Open the file and follow the download instructions

How to sign into BB IM

  1. Open the Blackboard IM application
  2. Enter your account id and password
  3. Click Sign in >>

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