Active Listening

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What is it?

Genuine listening as an act of care and generosity can lead to discovery and form a foundation for trust to develop. Active listening involves strategies and approaches that we, as instructors, use to support genuine listening and foster a collaborative learning process with our students.

Bibliography

  • Barker, L. L., & Watson, K. (2000). Listen up: How to improve relationships, reduce stress, and be more productive by using the power of listening. New York: St. Martin’s Press.
  • Burley-Allen, M. (1995). Listening: The forgotten skill (2nd ed.). New York: Wiley.
  • Carollo, S. (2011). Beyond dialogue: The nexus of active listening and servant-leadership: A pivotal point for pedagogy. AUDEM: The International Journal of Higher Education and Democracy, 2(1), 80-93.
  • Ediger, J. (1996). The act of listening is not active listening'. STUDIES IN SYMBOLIC INTERACTION, 20, 139-163.
  • Hoppe, M. H. (2011). Active listening: Improve your ability to listen and lead Pfeiffer.
  • Hoppe, M. H. (2006). Active listening: Improve your ability to listen and lead Center for Creative Leadership.
  • Jalongo, M. R. (1995). Promoting active listening in the classroom. Childhood Education, 72(1), 13.
  • Kahane, A. (2004). Solving tough problems: An open way of talking, listening, and creating new realities. San Francisco: Berrett-Koehler.
  • Knippen, J. T., & Green, T. B. (1994). How the manager can use active listening. Public Personnel Management, 23(2), 357. Retrieved from http://search.proquest.com.ezproxy.library.ubc.ca/docview/60832458?accountid=14656
  • Lombardo, M. M., & Eichinger, R. W. (2004). FYI for your improvement: A guide for development and coaching (4th ed.). Minneapolis, MN: Lominger.
  • McNaughton, D., Hamlin, D., McCarthy, J., Head-Reeves, D., & Schreiner, M. (2007). Teaching an active listening strategy to preservice education professionals. TOPICS IN EARLY CHILDHOOD SPECIAL EDUCATION, 27(4), 223-231. doi:10.1177/0271121407311241
  • Nichols, M. P. (1995). The lost art of listening: How learning to listen can improve relationships. New York: The Guilford Press.
  • Nugent, W. R., & Halvorson, H. (1995). Testing the effects of active listening. Research on Social Work Practice, 5(2), 152-175. doi:10.1177/104973159500500202
  • Prince, D. W., & Hoppe, M. H. (2000). Communicating across cultures. Greensboro, NC: Center for Creative Leadership.
  • Shafir, R. Z. (2003). The zen of listening: Mindful communication in the age of distraction. Wheaton, IL: Quest Books.
  • Sullivan, J. E. (2000). The good listener. Notre Dame, IN: Ave Maria Press.
  • Topornycky, J., and Golparian, S. (2016). Balancing openness and interpretation in active listening. Collected Essays on Learning and Teaching, IX, 175-184.
  • Weger, H., Castle Bell, G., Minei, E. M., & Robinson, M. C. (2014).

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