Adding more sections

Hey Jordon,

I've added a Resolution section. Does it cover what you wanted to cover?

I can't seem to find a good source on knowledge bases, so I don't have a good understanding of it. Do you know of any good sources?

Ricky

Sorry for just now getting back to you; there seem to be some interesting behaviours regarding these discussion threads and when they update.

The Resolution section is fine, thank you!