Library:Library Resources for the Faculty of Arts/Connecting from Home

Connecting from Home

As a UBC student, you have access to millions of print and electronic items available through UBC Library. (http://www.library.ubc.ca). If you are doing your research from home, you can access licensed Library resources including online Journals, Indexes & Databases, and other resources using EZproxy. You'll need your Campus-Wide Login (CWL) or your UBC Card.

If you get an EZproxy error message, use this troubleshooting checklist:

1. Check your connectivity: be sure that your internet service provider is working.

2. If you can't log in with your Campus Wide Login (CWL), contact UBC IT Service Centre Help Desk, by phone (604-822-2008 weekdays, 8:00-4:30) or via this form.

3. If you can't log in using your Library barcode and PIN, you might have a Library PIN problem. Call the Library's Borrower Services division at 604-822-2406. More information here. Forgotten your Library PIN? Reset it here.

4. The resource you're trying to connect to could be offline because of a system failure, etc. The Koerner Library Reference Desk (604-822-2725) will be able to confirm if this is the case.