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Heidi Health (AI Clinical Scribe)

From UBC Wiki
  • Stay tuned for an entry. Dean
  • Heidi Health is an ambient clinical AI and medical scribe platform designed to reduce administrative burden for clinicians so they can focus more on patients than on paperwork. Through its Canadian site, Heidi positions itself as a care partner across the full clinical day, supporting tasks from real‑time consultation transcription to documentation, decision support, and follow‑up workflows. It’s used across multiple specialties, including family medicine, specialists, nurses, mental health, allied health, dentists, veterinarians, and trainees.
  • The platform combines a scribe product (for clinical notes, templates, tasking, coding support, and session management) with an evidence assistant that surfaces research-backed answers with transparent citations and can adapt to patient context. Heidi emphasizes privacy and regulatory compliance, aligning with frameworks such as GDPR, HIPAA, and regional health standards, and highlights on‑device encryption and strict data retention controls. It is available through free and paid plans (Evidence Plus, Clinician, and enterprise offerings), with options for EHR integration, team management, and enterprise support. Overall, Heidi aims to deliver measurable improvements in clinician wellbeing, documentation quality, and practice efficiency.