Documentation:WeBWorK/How to set up Email Instructor feature

Every WeBWorK problem has an Email Your Instructor option that students can use to ask questions or report bugs on that problem. This is a useful feature for students to provide feedback, but instructors may receive a large number of emails, especially in a multi-section WeBWorK course. Instructors would receive messages from potentially all students in the course, not just their section. In this case, it is recommended to assign a TA to answer these emails.

By default, WeBWorK will email all instructors and/or TAs that have email addresses listed in the system. If you want to have the email only sent to a specific person, e.g. TA, you can follow these instructions to change email settings according to your needs:

1. Click Course Configuration in the left sidebar.
2. Click Email on the top menu.

   

3. Next to Permission levels for receiving feedback email field, there are the default users who will be sent feedback emails from students when they use the feedback button, which often includes ta, professor, and admin. To add other users, check the other users on the right hand side under Current.

   

4. In the Additional addresses for receiving feedback email field, enter the TA’s email address which should receive student emails. Email address entries can be separated by commas.

   

5. Click Save Changes at the bottom of the page.

Note for Instructors: Do not delete your email address from your WeBWorK user profile in order to block emails generated through WeBWorK, otherwise the WeBWorK support staff will not be able to notify you about system upgrades and other emergencies.