Following the first hint, we see that option 1 is possible: consider the possibility that
is the 0 matrix and
is not zero. If, instead,
is the zero vector, then every
solves the equation.
Now let us consider if option 2 is possible. We need to be in a situation where we have at least one vector
that satisfies
Following the second hint, consider the homogenous equation

which corresponds to a system of equations

This system of equations has more variables than equations. Since there are two fewer equations than variables, there will be (at least) two free variables when solving the system, so the vectors

that solve the homogeneous equation form a subspace of dimension at least 2.
Now, given a solution
of the original equation and a solution
of the homogenous equation,
is another solution of the original equation. Since we have a subspace of homogenous solutions of dimension at least 2, it follows that we also have at least a 2-dimensional set of solutions to the original equation. This shows that options 2, 3, 4, 5 are not possible, so only options 1 and 7 can describe the solutions to
.