Library:UBC Library AskAway Policy Page
|UBC Library updates regarding COVID-19||Bookable study spaces are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.
The Library has launched an on-campus pick-up service to enable UBC Library users to access items in the collection that are not available in electronic formats.
Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.
Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.
UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/
UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|COVID-19 Update:Returns, Recalls, and Fines at UBC||Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
|Library Branches||Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.|
|Service Hours||Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
Hours and Locations Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre
building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are inside the Barber Learning Centre.
|Library Policies||Copyright, Technology Use, Digital Collections, Collections and Spaces |
Food and Drink
|Library Floor Plans||Irving K. Barber Learning Centre Building Guide|
|Circulation/ Checkout/ Loans Phone Numbers||Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. Hours and Locations → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|Reference Desk Phone Numbers||Basic reference assistance by phone - Due to the physical space closure of the library please email using the general reference query form at AskMe!
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|Email Address for Reference Questions||Fill in a form or email the appropriate subject librarian.|
|E-Resources Emergency Contact||(604) 822-4192 M-F and via email - firstname.lastname@example.org
Also check the eResources blog for technical bulletins for Eresource access problems
|Technical Help||Technical Assistance online forms.|
|Resources & Services|
|Catalogue||"Books & Media" search on the library home page, or direct link: http://webcat.library.ubc.ca|
|Library Search||Summon is the default "General" search on the library homepage.|
|Indexes & Databases||"Indexes & Databases" search on http://www.library.ubc.ca, or direct link: http://resources.library.ubc.ca/ |
Google Scholar http://resources.library.ubc.ca/page.php?id=524
|UBC Digital Collections||Main digital collection page: http://digitalcollections.library.ubc.ca/ |
Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): http://www.library.ubc.ca/archives/documents.html
UBC Historical Photograph Collection: http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos
Via the Get Research Helppage. Scroll down to Finding Resources for Research Guides (direct link) for each discipline and department, plus multidisciplinary and format-specific guides.
|Citation Guides||How to Cite and a list of Major Style Guides.|
|Citation Formatting Help||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.|
|List of Librarians||Search Subject Librarians by name or subject area. Available via the "Ask Us" link on the library homepage. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.|
|Course Reserves||Access to Course Reserve Materials for all courses is provided via LOCR(Library Online Course Reserves, UBC's installation of Canvas (course content management system.
***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
|Interlibrary Loans||Interlibrary Loan|
|Ejournals and Print Journals||Journal tab on library Home Pageor Journal title search|
or Journal title search in catalogue
|Library Cards||How to Get a Library Card |
|Loan Periods||Loan Regulations|
|Recalls/ Requests, including ASRS||From the catalogue record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.
|Transfer book to/from UBCO||Borrowing between UBC Campuses (DocDel).|
Library Account Information
|Log into My Library Account.|
|Fines/Penalties||Loan Policies and Fines|
|Borrowing Policies||Loan Regulations|
|Library Account Information||Log into My Library Account|
|Equipment & Facilities|
|Photocopiers, Printers and PayForPrint||Photocopying & Printing information for UBCV and UBCO. |
|Microfilm/Microfiche||All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is open. First-time users must visit during Research Commons and Reference hours for assistance and instruction on how to use the readers by staff at the Research Commons desk on Koerner Library, Floor 2. Collection description.|
|Meeting/ Study Rooms||Group and Silent Study Space|
|Outdoor Book Returns||
|Computer Labs||General: http://services.library.ubc.ca/library-facilities/public-computers/|
Data/GIS Lab, Koerner Library 218A: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours.
|Academic Calendar||UBC Vancouver :http://www.calendar.ubc.ca/vancouver/ |
UBC Okanagan: http://okanagan.students.ubc.ca/calendar/
|Campus Web Site Map||Vancouver Campus Map: http://www.maps.ubc.ca/PROD/index.php
Okanagan Campus Map: https://maps.ok.ubc.ca/
|AskAway Local Administrator(s)|
Closures and Collection Moves
|Science and Engineering||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to Woodward Library
|St. Paul's and Hamber Libraries|
|Music Library||Collections and services have moved to Irving K. Barber Learning Centre, as part of the Music, Art and Architecture Library|
Most Frequently Asked
|eResources News and Updates||Current information on Library eResource blog, Twitter feed and UBC IT Bulletins http://bulletins.it.ubc.ca/|
Resources and Services
|Refworks||Direct to Refworks|
Refworks account information and Group Code
|Theses & Dissertations||
|Videomatica Collection||Comprehensive Videomatica FAQ|
|UBC Calendars||Digitized: 1909-2009. In print: at multiple locations.|
|Suggest a book||http://about.library.ubc.ca/contact-us/suggest-a-book/|