Library:Technology Support

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At UBC Vancouver[edit | wikitext]

Walk-in Support[edit | wikitext]

Walk-in technology support is available at the Chapman Learning Commons Help Desk on Level 3 of the Irving K. Barber Learning Centre. Assistance is provided with:

If you are experiencing tech trouble in the Learning Commons when our desk is closed, please submit a ticket to UBC IT. (Please include your name, email address, CWL and the specifics of the issue, including workstation number)

Phone / Email Support[edit | wikitext]

During opening hours, you can phone the Library IT Help Desk for technical assistance. Hours: Monday to Friday 8:30 a.m. to 5 p.m. Phone: 604-822-6275

When the Library is closed, you can submit a Technical Assistance request using an online form. Staff will contact you during open hours.

At UBC Okanagan[edit | wikitext]

Peer Technology Assistants at the Library Service Desk offer help with connecting to wireless, printing, copying and scanning, MS Office products, adding money to pay-for-print and logging into computers. They also answer lots of other technology questions!

For additional assistance please contact IT, Media and Classroom Services.