Library:Technology Support

At UBC Vancouver

Walk-in Support

Walk-in technology support is available at the Chapman Learning Commons Help Desk on Level 3 of the Irving K. Barber Learning Centre. Assistance is provided with:

• Basic Wireless set-up (on laptops and mobile devices)
• Printing from your laptop in the library
• Basic library computer workstation tips,support & troubleshooting (Mac & PC)
• DIY Media Studio questions
• iClicker serial number retrieval (For other iClicker support, please email clicker.support@ubc.ca)

Email Support

Connect remotely! Email or call our Chapman Learning Commons Online Assistants for questions about online technology (such as Canvas or Zoom). Staff will respond to requests in a timely manner during open hours.

At UBC Okanagan

Peer Technology Assistants at the Library Service Desk offer help with connecting to wireless, printing, copying and scanning, and MS Office products.