Learning Commons:Chapman Learning Commons/Printer Not Printing

From UBC Wiki

BEFORE REPORTING A PROBLEM....

  1. Restart printer
  2. Check mini switch and unplug / plug back in
  3. Write down error reports on screen (if any)
  4. Write down the printer name correctly ex) ‘Barber-RP1’
  5. Trouble shoot at the following (you will need the model number) https://ricoh-kb-en.custhelp.com/app/home/region/us/brand/ricoh

RICOH Printer Model and Serial Particulars

Floor Location Printer Name Model Serial Number
2 LEFT (furthest from Ike's) LBRY-IKB-RC5 MP C6004ex C758MB21019
2 CENTER LBRY-IKB-RC3 MP 6503 G658L700593
3 LEFT (furthest from desk) LBRY-IKB-RC2 MP C6004ex C758M520185
3 RIGHT (closest to desk) LBRY-IKB-RC1 MP C6004ex C758M821219
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