Learning Commons:Chapman Learning Commons/Canvas Support

At the CLC, we provide a basic level of support for the online learning management system (LMS) Canvas.

Please refer to our Toolkit on the Learning Commons Website for the extent of information about Canvas that you should be expected to answer at the desk.

Feel free to draw on your own experiences using Canvas as well, but there`s no need to worry if you encounter a question you can`t answer. There are two places that you can refer folks for more complex questions or issues:

• UBC's IT Service Center Help Desk (Located in Koerner Library). These folks will support anyone: students, alumni and community users, staff, etc. Patrons can submit a ticket online, or walk-in during opening hours.
• Faculty and/or Staff Questions? You may refer faculty members and staff to the Centre for Teaching, Learning and Technology (CTLT), located downstairs on the 1st floor of IKBLC. They will handle more complex questions related to faculty or staff members' use of Canvas (for example, if a faculty member wants to implement a certain extension into their Canvas course so their students can upload videos as assignments).