Learning Commons:Chapman Learning Commons/11x17 Printing

How to Print on 11 x 17 Paper

• Ensure that the printer has adequate supply of 11x17 paper.
• The printer may ask you to specify a tray: choose tray 4.
• From the Patron's Side:
  • Web Print:
    • Document must be uploaded as a Word Document. PDF does not work.
    • The Word document page set-up must be set as Tabloid (Layout tab> Size tab> Tabloid). Save the document as 11x17’’ on Word.
    • Send using standard procedure to Pay for Print.
    • **Web Print can only be used for 11x17 at IKB.
  • Work Station:
    • 11x17’’ printing is available on the PCs and the MACs, however, if the file itself is saved as 11x17’’, web printing also works.
      • On PCs:
        • If using Word 2016, change the orientation to Landscape and the size to Tabloid. The Word document page set-up must be set as Tabloid (Layout tab> Size tab> Tabloid).
        • Click the print icon or press ctrl+P.
          • Select IKB colour.
          • Select grayscale (black and white) or color.
          • From page setup select Tabloid (11x17’’) under size menu.
        • Press OK and print.
      • On Macs:
        • Open PDF in Adobe, go into the print settings and choose "Colour_CLC_MAA."
          • Choose the colour settings (colour or grayscale), look to the bottom left corner for "Page Setup."
          • A pop-up message will show up, saying "The Page Setup dialog box is provided by the operating system..." Just click "Yes," and then select "Tabloid" for paper size, and the orientation (Landscape or Portrait) needed.
          • Click OK and print.
    • For USB Stick:
      • Once you’ve set up the “Print from USB” option in Device Functions as normal
      • Select paper tray 4 (the one that has the 11” x17” paper in it)
      • Click on the button that says “100%” which will let you choose instead “fit to paper size” (you should also see tray 4 selected here if you’ve done the previous step correctly)
      • Double check whether you want it grayscale or colour before printing.
  • From the CLCA's Side:
    • If the patron is still having trouble printing, try removing 11x17 paper from tray 2 to tray 4 (bypass tray). (This troubleshooting method has been successful with web print in the past)
      • Note: double check that the setting standards for the paper size has not reverted back to 8.5x11. This can sometimes be an issue that prevents printing on 11x17.
    • If a patron is having issues printing 11x17 on Macs, try PCs because there isn't an issue there.
    • As a last resort: Have them transfer the file onto a USB, then on the printer, select paper tray 4 manually. Then click the button that says "100%'" and select fit to paper size, and then if your color and single/double sided settings are all sorted out (if not click the appropriate buttons), you're good to go!