LFS:FASmail-generic-account-sent-items
Introduction
By default, when sending messages from a FASmail generic account using Outlook, sent items are only saved in the sender's Sent Items folder. Follow these instructions to change the setting to save a copy of the sent mail piece in the generic account's Sent Items folder.
Login to the Generic Account
Open your web browse and type in the following URL. Remember to replace GENERIC.ACCOUNT@ubc.ca with your actual generic account email address. The login credentials are your personal CWL ID and password.
https://www.mail.ubc.ca/owa/GENERIC.ACCOUNT@ubc.ca/
After logging in, click on the Options menu on the upper left of the screen.
Click on Settings on the left menu, then on the Sent Items tab.
Set both dropdown options to Sender and From Mailboxes.
Remember to click Save.
A copy of all sent items will now be saved in the generic account as well as the sender's Sent Items folder.