Documentation:UBC iClicker User Guide Windows Connect Expanded

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Before the term starts

Do I have iClicker Materials (from the Centre for Teaching, Learning and Technology)?

  • Blue Instructor Remote: to control clicker sessions and presentation.
  • (Optional) USB Flash Drive: contains iClicker software and documentation. Can download the software at the following link.
  • (Optional) base/receiver: if it is not already in the classroom I am teaching, contact the Centre for Teaching, Learning and Technology at to get your own iClicker base and/or get one installed.
  • Check here to see if your classroom has a base/receiver or not.

Has the UBC Bookstore ordered enough iClicker remotes?

  • To order clickers for your class, search the ISBN: 0-7167-7939-0 and add the clickers to your course textbook reservation invoice.

Do I have the latest version of the software?

  • If not, there is now an updated software for iclickers here

How do I add a course to iClicker?

  • Open the iClicker application in the "iClicker Win - UBC 5.5.3" folder and press the "Add Course" button to add your course.

Have I allowed my students to register their clickers on Connect?

Do I want to set different participation and/or perfomance points per clicker session or do I want to set it once for the entire term?

  • To set the grading for the iClicker sessions, open the iClicker application. Choose the course to be changed. Press “Your Settings and Preferences” and select the Scoring tab on the top bar. Change your grades. At the bottom right, you can press “Set for Session” or “Set for Course” to save the changes.

Before classes start

Have I prepared my clicker questions for my lecture?

  • iClicker works with almost all presentation software and will capture screenshot of the questions you created.

Have I updated my class list?

  • During the first few weeks, download the class roster from Connect into iGrader a few times since students might add/drop the course.
Note 1: Go [Documentation:Clickers_and_Connect/Using_the_CMS_Integrate_Wizard here] to find out how to look up your CMS Username and Security Key
Note 2: You need to have a Connect Course.
Note 3: You need to have "Blackboard Version 8 or Above" (Connect) checked in your Settings and Preferences in iClicker under the Registration/Export tab and the Course Management System heading.

Have I changed the default iClicker frequency if I am not using the default AA frequency?

After the class/term

Have I synchronized my iGrader scores into my Connect Grade Book?

No installation is required for iClicker hardware or software. It runs off a USB drive or your laptop (eg. desktop).

How do I add clickers to my course textbook requisition form?

  1. Login to the Textbook Requisition System here
  2. Follow the video tutorial on the Textbook Requisition System site here.
  3. Add ISBN 0716779390 into your textbook requisition.
For any question on the Textbook Requisition System, please refer to Textbook Requisition help or contact UBC Bookstore Textbook Requisition System.

How do I set up the iClicker hardware?

1. To find out if the classroom you will be teaching in has a permanent affixed iClicker receiver hub, go to the eLearning website, confirm with the Centre for Teaching, Learning and Technology via, or go here for UBC or here for UBCO.
If there is a receiver hub (switcher) in the classroom:
A. The i-clicker USB switcher, which is used for sharing a single i-clicker receiver between a laptop computer and the Podium PC. These devices have to be selected to the correct input for the i-clicker to function.
B. The switcher is normally quite well labelled with sufficient instructions. The location of the switcher may vary, it depends on the design of the podium.
C. The USB cable is usually labelled as "i-clicker". The USB cable is either laying on top of the podium or tucked in the cable trough by some users.

IclickerUSB switcher.png

2. To get your own iClicker receiver hub, USB key, and instructor remote, contact the Centre for Teaching, Learning and Technology via
3. In one of the two ports at the back of the hub, insert the hub’s USB in the “To Computer” slot and insert the other end into the USB slot of your computer.

Clicker backport.png

4. You can insert your USB key in the hub’s other slot, “Flash Memory,” or insert it into a USB slot of your computer

How do I use the new iClicker hardware?

1. To find out if the classroom you will be teaching in has a white iClicker base on the podium, go to the eLearning website, confirm with the Centre for Teaching, Learning and Technology, or go to here for UBC or here for UBCO.
2. On the screen you will find two rows of information.
a) On the first row you will find the timer on the left and the number of votes on the right
b) On the bottom row you will find the percentages of votes for each answer
3. The USB port for your flash drive is now found on the right side of the iClicker base on the black mount.
4. You can also rotate the base up to 180 degrees, so that you can see the display easier.

What is included in the USB thumb drive?

The USB thumb drive contains both the Mac and Windows iClicker software and some documentations.
Note: You do not have to use the thumb drive. The Software can be downloaded here.

Adding an iClicker registration link to your Course

  • Students are now able to register and deregister clickers in Connect through the i>clicker registration link that this section will help you set up!
  • Log into Connect
  • Open the course for which you wish to add an i>clicker Student Registration link
  • Make sure you are in "Teacher View"
  • Make sure Edit Mode is "On" (button is in the top right corner)

The link can be added to one of two locations:

Adding the link to the Sidebar

  • Click on the "+" symbol at the top left of the sidebar
  • Click "Tool Link" as shown in the image below:
Note: If you do not see the "i>clicker Student Registration" tool link, you will need to enable the iclicker tool by:
1. Go to "Customization" near the bottom of the sidebar
2. Click on "Tool Availability"
3. Find and check off the boxes for "i>clicker Instructor Resources" and "i>clicker Student Registration"
4. Go to the bottom of the page to "Submit" the changes
5. Try adding the link again
Adding the Registration Link to the Sidebar
Adding the Registration Link to the Sidebar
  • Add a name for the link
  • Select "i>clicker Student Registration" for the Type field
  • Check the "Available to Users" box
  • Click "Submit"

Adding the link to the Content Area

  • Click on the "Content Area" link (named as "Content" in the left-hand sidebar in the image shown below) only if you have already created a "Content Area" from the "+" drop down list
Note: You can create a "Content Area" by clicking "+" then "Content Area". Fill in the fields and click "Submit"
  • Click "Tools" then "More Tools" then "i>clicker Student Registration" as shown in the image below:
Note: If you do not see the "i>clicker Student Registration" tool link, you will need to enable the iclicker tool by:
1. Go to "Customization" near the bottom of the sidebar
2. Click on "Tool Availability"
3. Find and check off the boxes for "i>clicker Instructor Resources" and "i>clicker Student Registration"
4. Go to the bottom of the page to "Submit" the changes
5. Try adding the link again
Adding the i>clicker Remote Tool
  • Fill in all fields on the form, including start and end dates if desired
Adding the i>clicker Remote Tool
  • Click "Submit"

This i>clicker Registration link only needs to be added to one of the two locations.

Note: The clicker registration module that can be added directly to the course homepage does not allow students to deregister clickers. It is suggested that one of the above methods is used instead.

I've plugged in my USB drive. How do I add courses to the iClicker application?

1. Go to the iClicker folder, and double click on "iClicker.exe" to launch the iClicker application.
Iclicker icon.png

2. The iClicker Welcome Window appears. Press the "Add Course" button.
Welcome screen.png

3. Enter your course information and press the "Create" button.
Add course.png

4. Select your course and press the "Choose" button
Choose course.png

5. The main iClicker interface will appear.
Main screen.png

Now that I have opened "Your Settings and Preferences", what do these settings mean?

For a description of each setting, click on the circular question-mark "Help" button Help.png beside each field.

Please note that you will have to change these settings for every class, but not for every lecture.

1. In the General tab:

Instructor's Remote ID: Enter the ID of your blue iClicker here to control your presentation software from anywhere in the lecture hall. If your blue iClicker came with a post-it go HERE for information on how to find out which iClicker ID to use.
Frequency Code: The default frequency channel is set to AA. If you are the only instructor using iClickers in the vicinity, you may leave the frequency code unchanged. Otherwise, you or the other instructor will need to change the frequency.
If you are in a classroom with a permanently affixed iClicker receiver hub, the frequency is fixed and will override any frequency change made in this feature.

The freqency may need to be changed
Settings and Preferences.png
Frequency Change Alert: When you change your frequency from the default, a popup will appear to tell students how to change their clicker frequency.

The frequency in this alert will be set to the frequency in iClicker. If a permanently affixed iClicker receiver hub is in use, it will not be displayed properly here.
Frequency alert.png
  • NOTE: To change frequencies on the iClickers (This is also on the back of the iClickers):
  1. Press the On/Off button until the blue Power light flashes
  2. Enter the new frequency until a GREEN Vote Status light appears
  3. Redo this for every session since the frequency will revert back to AA every time the clicker turns off.

2. In the Registration and Export tab:

Windows Connect Registration Export Settings.Png
Web Registration: You don’t need to enter a security code in this section. Leave this section blank.
Course Management System: By default, the CMS option is set to "General". You MUST change this to "Blackboard Version 8 or above" for ALL your Connect classes .

3. In the Polling Session tab:

Question Information: By default, iClicker names the questions in your clicker session as "Question 1, 2, ....". If you prefer to name your question AND add an answer (without showing your students), select "Show question information before each question."
Polling Timer: You can chose whether or not to set a limit on how long your students have in order to answer a question by selecting "Count down from ___".

4. In the Scoring tab

Participation/Attendance Points: If students answer any questions in the session, they get participation points even if their answer for the question(s) is/are wrong.
Performance Points: These points are awarded by question for specific answer(s); therefore, if the student gets a correct answer, they would be awarded the points.

5. Now press the "Set For Course" button. How do I get my class roster from my Connect course?

1. Follow the steps found here to find your CMS Username and Security Key
2. In the clicker course folder, open i>grader.
Igrader icon win.PNG
3. Select your course, then click on “Open i>grader”.
Welcome igrader.PNG
Open igrader win.PNG
4a. If a pop-up appears asking you to sync your roster for the first time, click on “Yes”.
4b. If no pop-up appears asking you to sync your roster for the first time, click on “Synchronize Web Registrations”. Then click “Yes”.
Synchronize Web Registrations Win.PNG
Connect Confirm Sync.PNG
Note: If CMS Integrate Wizard does not open, you will need to install Microsoft's .NET framework on your computer. Click here: Microsoft’s .NET framework
5. In the pop-up window, enter your CMS Username and Security Key found inside your Connect course. Make sure the CMS is selected to be “Connect”. Press Login.
Connect Login.PNG
6. In the drop-down menu, select your course and press “Import Roster”.
Import Roster Windows.PNG
  • Note: In iGrader, all students in your course with a registered clicker will be in BLUE; all students who HAVE NOT registered their clicker in Connect as well as unregistered clicker ids will be in RED.:
7. Once the class roster is successfully downloaded, a message like this will appear.
Download Complete.PNG
8. Click “Ok” and exit both the CMS Integrate Wizard and i>grader. The class roster should be updated when i>grader is restarted.

How do I run clicker sessions and how do I control my clicker sessions?

  1. Before starting a session in class, plug in the iClicker receiver hub. Ask your students to turn on their clickers and if needed, change their frequencies.
  2. In your "iClicker Win - UBC" folder, open the iClicker application.

    Iclicker icon.png
  3. Select your course and press the "Choose" button.

    Choose course.png

  4. Choose from the two session tabs:

    Start resume.png

A. Start Session: For each lecture, you will start a new session. Each session will have its own column in iGrader.
B. Resume Last Session: If in the middle of your lecture, you close iClicker or your computer crashes, you can resume your previous session and the clicker marks in that session will not be erased.
  1. Plug the base into your computer and press “Start Session”. The main screen disappears and is replaced by a floating menu bar (shown below).

    Start session.png

  2. Press the “Start” button when you start asking students questions. Press the “Stop” button to stop polling your students. If you selected "Show question information before each question" in the Polling Session tab under Settings & Preferences, a pop-up will appear to edit question information.

    Start session question.png

  3. A Timer will appear and will count up/down depending on your settings. A counter shows the number of student votes.


    • NOTE: iClicker will take a screenshot of your screen for each question, meaning if you use a presentation software (e.g.: Powerpoint), it will take a screenshot of the slide shown to students. This allows you to later review your questions without having to open the lecture slides.
  4. You can press the “Display” button at any time during your session to show a bar graph of your students’ responses with percentages and number of votes for each choice. If you want to show the correct answer after the question, you can click on the correct answer on the display graph. Press the “Hide” button to hide the graph.


  5. Press the "Stop" button to stop polling your students. A brief summary of the session will be displayed.


  6. The down arrow button Down icon.png is your Options button. Pressing it will give you a drop-down menu to:

    Down menu.png

    1. Loan/Register Clickers – Students MUST register their clickers in Connect. Clickers SHOULD NOT be registered using this feature.
    2. Questions On The Fly – Use for spontaneous questions that are not part of your planned lecture without interrupting your regular presentation.
    3. Settings and Preferences – Change your settings without closing and reopening iClicker.
    4. Anonymous Question - Checking this will only record the responses of your students but NOT who voted. A star (*) will appear beside the "Start" button for anonymous questions.


  7. Press the X button on the top right corner to close iClicker when you are done your session.

How do I bring my clicker scores into my Connect Grade Book?

  1. In the iGrader main interface:
    1. Select the checkbox(es) for session(s) you would like to upload to Connect and then press "Export Selected Session(s) as CSV(Excel) file" in the bottom left corner:

      Export session.png

    2. Or if you want to export all the sessions, press "Export All Session(s) as CSV (Excel) file". You do not need to select any sessions with this option.

      Export all.png

  2. An export success dialog will appear.

    Export success.png

    The CMS Integrate Wizard then opens. If you saved your CMS login information, it will appear. Otherwise, re-enter your login information and press the “Login” button.
  3. Select your course from the drop-down menu.

    Windows Upload Scores.PNG

  4. Press "Upload Scores"
  5. Your students' marks will now be in the Connect Grade Book.

    Grades upload.png