Documentation:Kaltura/FAQ/6. Deletion dependencies and recovery
Deletion dependencies and recovery
Deletion of videos from My Media:
 | Question: I contributed a video from My Media to the Faculty Repository. If I delete the video from the My Media, will it also be removed from the Faculty Repository? |
Answer: Yes. Deleting a video from My Media will remove the video from Faculty repository as well.
Deletion of videos from Faculty Repository:
| Question: I contributed a video from My Media to the Faculty Repository. If I delete the video from the Faculty Repository, will it be also removed from My Media? |
Answer: No, you will still have the video in My Media.
| Question: I contributed a video to the Faculty Repository and someone used it in his/her course. What happens if I delete it? |
Answer: When a video is deleted from the Faculty repository, it will also be deleted from any other courses that might use the video. There is a way to make an entire clip from the video and add it to My Media independently from the initial video. This option is available only if the owner of the video allowed making clips of the video.
Recover a deleted video
The video share team can recover deleted videos. Submit a ticket to UBCIT Service Centre and request that the deleted file be recovered. Include in your request the following information:
- Your CWL, email address, and first/last name of the user.
- The exact title of the video.
- Date and time the video was deleted.
Please note that the file recovery process requires escalation to Kaltura Inc. Support and might take several days.