Documentation:Connect/Create a Likert Question (How to)

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In Connect instructors can create Tests, Surveys and Pools that they can use to pose different types of questions to their students. A Likert Question is a preformatted multiple choice question using the Likert Scale to measure respondent opinion (Strongly Agree, Agree, Neither Agree nor Disagree, Disagree, Strongly Disagree, and Not Applicable).

This document will show you how to:

  • Create a Likert Question
  • Identify instructor best practices facilitated by this function

Creating a Likert Question

  1. After building, importing or selecting a new test, survey or pool you will be taken to the Canvas for that item. Just below the title of your item, hover over Create Question in the Action Bar and select Opinion Scale/Likert from the drop-down list.
    Opinion Scale/Likert is found inside the red circle above.
  2. Now you are on the Opinion Scale/Likert Question form. You can title your question, and you must input the text of your question into the text box.
    The Opinion Scale/Likert Question form.
  3. You can set your Question Options. This includes options around formatting, partial credit and random order.
  4. You can customize your multiple choice answers. Since this is preformatted to use the Likert Scale the automatic setting will provide you with six answers (Strongly Agree, Agree, Neither Agree or Disagree, Disagree, Strongly Disagree, and Not Applicable). You can set the number of answers to anything from two to twenty. If you want to increase the number of answers change the number in the Number of Answers drop-down list. If you want to reduce the number of answers you will need to remove them one by one (remove button is on the upper right side of each question text box as noted in the screenshot below).
    The red circles above show where to set the number of answers (left) and where to remove an answer (right).
  5. You can customize the feedback received by respondents after selecting the correct or incorrect answers (not applicable to surveys). Type your desired feedback for both types of answers into the text boxes provided.
  6. You can attach categories, topics, levels of difficulty, or keywords to the question.
  7. You can record Instructor Notes related to the question for your own records.
  8. You must submit to save the Likert Question you have created.

Effective Practices

The Connect Learning Management System significantly expands the toolsets of teachers and learners. This function directly:

  • Streamlines test and survey design as one of several preformatted question forms
  • Leverages ease of centralized online assessment
  • Immerses students in effective and innovative use of the LMS encouraging participation and exploration in these learning technologies

This function supports a number of Chickering and Gamson's Seven Principles, including:[1]

1. Good practice encourages student - faculty contact
4. Good practice gives prompt feedback
5. Good practice emphasizes time on task

We encourage both students and instructors to read more about the Seven Principles to see how they can inform your teaching and learning.


  1. Chickering, A. W., & Ehrmann, S. C. (1996). Implementing the seven principles. AAHE Bulletin, 49(2), 2-4. [1]