Documentation:Blackboard Collaborate/Instant Messaging/Resources
Resources
"How to" Guides
- Introduction to Blackboard Collaborate Instant Messaging (presentation)
- Create a Blackboard Collaborate Instant Messaging Account
- Enable Blackboard Instant Messaging in your Course
- Change Your Bb IM Course Settings
Support
Need help to access Bb IM? Send a message to collaborate.support@ubc.ca.
For Tier 1 technical support such as installation/Java issues, please contact the Blackboard Support team at 1 (877) 382-2293 or visit the Blackboard Support Portal
Explore the following resources from Blackboard: