Documentation:Clickers/Reoccurring Problems for clickers

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Solution to Frequently Recurring Problems for Clickers

Why isn't my Clicker turning on after replacing the batteries?

If you only replaced two batteries, the clicker will not turn on. There are three batteries in the clicker. Make sure you replace all the batteries. Gently hit one end of the clicker and the third battery will come out. Note: iClicker+ contains only two batteries.

What are my CMS username and password?

This is what needs to be input into the 'CMS User Name' and 'CMS Password' fields in iGrader/CMS Integrate Wizard. This allows you to download your class roster from Connect. You can also use it to export your iGrader columns directly into the gradebook.

Why can't I upload my students grades to Connect?

This can be easily achieved by setting your course to Connect in iClicker.

1) Open iClicker
2) Click on the course you want to import your roster to.
3) Go to My Settings
4) Go to the LMS/Reg tab
5) Under the Learning Management System (LMS) heading choose Blackboard Version 8 or Above
IClicker Connect My Settings LMS.PNG
6) Choose "Set for Course"