| Catagory
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Solution
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Image (optional)
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| How to Print (at printers)
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For help setting up pay for print see blog page: Pay for Print
- Log in: swipe your card (or press the PaperCut icon on the home screen to access the login screen and use CWL to log in).
- Press 'Print' for quick print, or 'Device Functions' to access full device functions including printing and copying.
- When you press 'Device Functions' it will take you to the home screen.
- Press PaperCut- the program for Pay-For-Print. From here you can access device functions such as copying/scanning, and printing.
- Always make sure to log out before leaving! (See upper-right hand side of screen to log out).
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 PaperCut print release screen. Patrons can choose which of their jobs to print by selecting the jobs on the left-hand side. |
| Printing From a USB
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A USB reader is located on the left hand side of the printer screen. Has to be at least a USB 2.0. From here, you can print TIFF and PDF file formats only. Once inserted, make sure a patron is logged in with their PayForPrint account and select 'Device Functions'. Next, follow this sequence: 'Print/Scan (Memory Storage Device)' -> 'Print from Storage Device' -> 'USB' -> 'Select file' -> 'Start'. Note: the printer might prompt to insert a password for the PDF. If there is no password, don't enter anything and press 'Submit'.
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| 11 x 17 Printing (FOR Patron)
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Web Print:
- Document must be uploaded as a Word Document. PDF does not work.
- The Word document page set-up must be set as Tabloid (Layout tab> Size tab> Tabloid). Save the document as 11x17’’ on Word.
- Send using standard procedure to Pay for Print.
- **Web Print can only be used for 11x17 at IKB.
Work Station:
- 11x17’’ printing is available on the PCs and the MACs, however, if the file itself is saved as 11x17’’, web printing also works.
- On PCs:
- If using Word 2016, change the orientation to Landscape and the size to Tabloid. The Word document page set-up must be set as Tabloid (Layout tab> Size tab> Tabloid).
- Click the print icon or press ctrl+P.
- Select IKB colour.
- Select grayscale (black and white) or color.
- From page setup select Tabloid (11x17’’) under size menu.
- Press OK and print.
- On Macs:
- Open PDF in Adobe, go into the print settings and choose "Colour_CLC_MAA."
- Choose the colour settings (colour or grayscale), look to the bottom left corner for "Page Setup."
- A pop-up message will show up, saying "The Page Setup dialog box is provided by the operating system..." Just click "Yes," and then select "Tabloid" for paper size, and the orientation (Landscape or Portrait) needed.
- Click OK and print.
For USB Stick:
- Once you’ve set up the “Print from USB” option in Device Functions as normal
- Select paper tray 4 (the one that has the 11” x17” paper in it)
- Click on the button that says “100%” which will let you choose instead “fit to paper size” (you should also see tray 4 selected here if you’ve done the previous step correctly)
- Double check whether you want it grayscale or colour before printing.
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| 11 x 17 Printing (FOR CLCA)
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- Ensure that the printer has adequate supply of 11x17 paper.
- If the patron is still having trouble printing, try removing 11x17 paper from tray 2 to tray 4 (bypass tray). (This troubleshooting method has been successful with web print in the past)
- Note: double check that the setting standards for the paper size has not reverted back to 8.5x11. This can sometimes be an issue that prevents printing on 11x17.
- If a patron is having issues printing 11x17 on Macs, try PCs because there isn't an issue there.
- As a last resort: Have them transfer the file onto a USB, then on the printer, select paper tray 4 manually. Then click the button that says "100%'" and select fit to paper size, and then if your color and single/double sided settings are all sorted out (if not click the appropriate buttons), you're good to go!
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