Documentation:Distance Learning Support/Starting Your Course

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This section includes some useful information on what to expect and where to access certain materials you will be using for your course.

Where Do I Start? Accessing My Online Course

Just before the start of the course, you will receive an email notice outlining the procedure to access your online learning course, as well as other relevant details (i.e. instructor email, textbook information). Please ensure your email address entry on the Student Service Centre is correct as otherwise you might miss important information.

To log into your online course, log in to the Connect course site with your CWL.

If you want to familiarize yourself with the online learning environment, we have designed a Student Orientation to Connect to get you ready for your course. This will show up once you log into Connect.

If your course is not in Connect, you will be notified on how to access your course materials by the Course Support Liaison prior to the start of your course.

You will need to order your course materials through the UBC Bookstore.

What Should I Expect from My Instructor?

Your instructor is your guide through the course content. He or she may contact you at the beginning of the course as an introduction.

At any point in the course, if you are struggling with the material or are concerned that you are not keeping up for whatever reason, it is important to contact your instructor. He or she may assist you in determining the best course of action. Sometimes your instructor will consult with Learner Support and/or Academic Advisors offering assistance to you in the distance education process.

You can contact your instructor by telephone, mail, and/or email. If your course is online, you will likely use email, however most instructors are available by telephone as well. Contact information for your instructor will be included in the course package or posted on the course website (if applicable). If you are having difficulties reaching your instructor and don’t know why, contact the Learner Support Advisors in Brock Hall.

Library Resources for Online Learning Students

For more information about accessing library materials as an online learning student, please visit the Distance Education Students section of the UBC Library website.