Documentation:CTC3 Best Practices

CTC3 ISS Best Practices Course role overrides - Correctness and Consistency

• Not a substitute for correcting System of Record! (SIS)
  • Course role overrides should be the exception not the rule.
  • Changes should be done at the source (ie. SISC, FSC, etc. to avoid errors).
  • Sign off to override roles should be from the department head.
  • ISS can technically make the overrides but they need to ensure proper signoff before implementing
• Record course role changes
  • important to have logs available for ISS to review when any changes in courses are challenged by the instructor so that user who made changes are accountable for them
• Students with deferred exams
  • Course extension policies need to be taken into consideration prior to setting up a deferred exam.
• Guest lecturers
• Other special exceptions
• Override add/drop events
• If Connect doesn’t match SIS + Overrides, it’s an error in Connect that needs to be fixed.