UBC Wiki - User contributions [en]

Library:UBC Library AskAway Policy Page

2022-09-14T19:41:47Z

Kitayama: Removed the mention of RefWorks in the "Resources and Services" section. RefWorks subscription cancelled as of Sept. 31, 2022

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [https://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@lists.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [https://www.library.ubc.ca/ library homepage], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on the [https://www.library.ubc.ca library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting. If you cannot resolve the issue or find an answer here, use the [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Library & OpenAthens Account] form available in the “Report a Problem” section of the [https://ask.library.ubc.ca/ Ask Us] page.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* ''AskAway service providers'' MUST sign in through [https://openathens.library.ubc.ca/ OpenAthens] (OpenAthens Login at bottom, not CWL Login) to access UBC's e-resources.
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at [https://ask.library.ubc.ca/ https://ask.library.ubc.ca/.]
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [https://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([https://guides.library.ubc.ca/ direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [https://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [https://guides.library.ubc.ca/howtocite How to Cite] and a list of [https://guides.library.ubc.ca/c.php?g=707463&p=5035495 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via the Canvas-integrated [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves] system.''''' '''''
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:james.bachmann@ubc.ca James Bachmann: 604-822-2396] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2022-04-05T23:31:31Z

Kitayama: Phrasing changes in "Database authentication"

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [https://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@lists.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [https://www.library.ubc.ca/ library homepage], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on the [https://www.library.ubc.ca library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting. If you cannot resolve the issue or find an answer here, use the [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Library & OpenAthens Account] form available in the “Report a Problem” section of the [https://ask.library.ubc.ca/ Ask Us] page.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* ''AskAway service providers'' MUST sign in through [https://openathens.library.ubc.ca/ OpenAthens] (OpenAthens Login at bottom, not CWL Login) to access UBC's e-resources.
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at [https://ask.library.ubc.ca/ https://ask.library.ubc.ca/.]
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [https://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([https://guides.library.ubc.ca/ direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [https://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [https://guides.library.ubc.ca/howtocite How to Cite] and a list of [https://guides.library.ubc.ca/c.php?g=707463&p=5035495 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via the Canvas-integrated [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves] system.''''' '''''
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2022-04-05T22:10:12Z

Kitayama:

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [https://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@lists.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [https://www.library.ubc.ca/ library homepage], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on the [https://www.library.ubc.ca library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* ''AskAway service providers'' MUST sign in through [https://openathens.library.ubc.ca/ OpenAthens] (OpenAthens Login at bottom, not CWL Login) to access UBC's e-resources.
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at the Ask Us page at [https://ask.library.ubc.ca/ https://ask.library.ubc.ca/.] For OpenAthens queries, use the [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Library & OpenAthens Account] form available in the "Report a Problem" section of the Ask Us page.
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [https://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([https://guides.library.ubc.ca/ direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [https://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [https://guides.library.ubc.ca/howtocite How to Cite] and a list of [https://guides.library.ubc.ca/c.php?g=707463&p=5035495 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via the Canvas-integrated [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves] system.''''' '''''
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2022-04-05T22:08:09Z

Kitayama: Updated the Database Authentication section with additional wording.

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [https://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@lists.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [https://www.library.ubc.ca/ library homepage], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on the [https://www.library.ubc.ca library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* AskAway service providers MUST sign in through [https://openathens.library.ubc.ca/ OpenAthens] (OpenAthens Login at bottom, not CWL Login).
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at the Ask Us page at [https://ask.library.ubc.ca/ https://ask.library.ubc.ca/.] For OpenAthens queries, use the [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Library & OpenAthens Account] form available in the "Report a Problem" section of the Ask Us page.
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [https://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([https://guides.library.ubc.ca/ direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [https://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [https://guides.library.ubc.ca/howtocite How to Cite] and a list of [https://guides.library.ubc.ca/c.php?g=707463&p=5035495 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via the Canvas-integrated [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves] system.''''' '''''
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-09-23T19:26:28Z

Kitayama: Revised the first sentence in Course Reserves.

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [https://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@lists.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [https://www.library.ubc.ca/ library homepage], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on the [https://www.library.ubc.ca library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [https://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([https://guides.library.ubc.ca/ direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [https://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [https://guides.library.ubc.ca/howtocite How to Cite] and a list of [https://guides.library.ubc.ca/c.php?g=707463&p=5035495 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via the Canvas-integrated [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves] system.''''' '''''
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-09-23T19:15:08Z

Kitayama: Link updates

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [https://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@lists.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [https://www.library.ubc.ca/ library homepage], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on the [https://www.library.ubc.ca library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [https://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([https://guides.library.ubc.ca/ direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [https://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [https://guides.library.ubc.ca/howtocite How to Cite] and a list of [https://guides.library.ubc.ca/c.php?g=707463&p=5035495 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-09-23T19:12:08Z

Kitayama: Link updates

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [https://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@lists.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [https://www.library.ubc.ca/ library homepage], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on the [https://www.library.ubc.ca library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [https://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([https://guides.library.ubc.ca/ direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [https://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-09-23T19:06:08Z

Kitayama: Link updates

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [https://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@lists.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on [https://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-09-23T19:03:19Z

Kitayama:

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us], see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email], or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [https://about.library.ubc.ca/contact-us/reference-assistance/ Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on [https://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-09-23T19:01:54Z

Kitayama: Edited "Reference Desk Phone Numbers"

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || Email inquiries are encouraged. Please use the general reference query form at [https://ask.library.ubc.ca/ Ask Us] or see [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by email] or e-mail the contact information of the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on [https://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-09-21T01:59:24Z

Kitayama:

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] [http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://ask.library.ubc.ca/ Ask Us]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on [https://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-09-20T23:10:10Z

Kitayama:

{| class="wikitable"

|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || https://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches ||
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours ||
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers ||
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://ask.library.ubc.ca/ Ask Us]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on [https://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [https://libcal.library.ubc.ca/calendar/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [https://services.library.ubc.ca/borrowing-services/loan-policies-and-fines/ Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [https://services.library.ubc.ca/computers-technology/copy-print-scan/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the East Mall entrance doors
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-07-10T20:46:16Z

Kitayama: Updates local administrators

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' will continue to be available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday until July 12, after which reservations will no longer be required. This space includes access to desktop computers, printing, and scanning. Non-medical masks are recommended.

Other UBC Library branches across the Vancouver campus will remain closed until September 7, 2021.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://ask.library.ubc.ca/ Ask Us]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on [https://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:allan.cho@ubc.ca Allan Cho: 604-822-4366] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-07-10T20:43:59Z

Kitayama: URL updates

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' will continue to be available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday until July 12, after which reservations will no longer be required. This space includes access to desktop computers, printing, and scanning. Non-medical masks are recommended.

Other UBC Library branches across the Vancouver campus will remain closed until September 7, 2021.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://ask.library.ubc.ca/ Ask Us]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: https://webcat.library.ubc.ca
|-
| Library Search || Summon is the default "General" search on [https://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [https://www.library.ubc.ca/ https://www.library.ubc.ca], or direct link: https://resources.library.ubc.ca/ Google Scholar https://resources.library.ubc.ca/page.php?id=524
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: https://open.library.ubc.ca/ Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.): https://www.library.ubc.ca/archives/documents.html UBC Archives Photograph Collection: https://open.library.ubc.ca/collections/arphotos
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-07-10T20:37:17Z

Kitayama:

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' will continue to be available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday until July 12, after which reservations will no longer be required. This space includes access to desktop computers, printing, and scanning. Non-medical masks are recommended.

Other UBC Library branches across the Vancouver campus will remain closed until September 7, 2021.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://ask.library.ubc.ca/ Ask Us]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [https://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-07-10T20:35:19Z

Kitayama:

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' will continue to be available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday until July 12, after which reservations will no longer be required. This space includes access to desktop computers, printing, and scanning. Non-medical masks are recommended.

Other UBC Library branches across the Vancouver campus will remain closed until September 7, 2021.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://ask.library.ubc.ca/ Ask Us]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-07-10T20:33:40Z

Kitayama:

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' will continue to be available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday until July 12, after which reservations will no longer be required. This space includes access to desktop computers, printing, and scanning. Non-medical masks are recommended.

Other UBC Library branches across the Vancouver campus will remain closed until September 7, 2021.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-07-10T20:32:24Z

Kitayama: Service hours updated to include September 7, 2021 opening date.

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' will continue to be available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday until July 12, after which reservations will no longer be required. This space includes access to desktop computers, printing, and scanning. Non-medical masks are recommended.

Other UBC Library branches across the Vancouver campus will remain closed until September 7, 2021.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until September 7, 2021.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that the Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-07-10T20:29:15Z

Kitayama:

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' will continue to be available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday until July 12, after which reservations will no longer be required. This space includes access to desktop computers, printing, and scanning. Non-medical masks are recommended.

Other UBC Library branches across the Vancouver campus will remain closed until September 7, 2021.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|https://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-07-10T20:26:45Z

Kitayama: Updated COVID-19 updates.

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' will continue to be available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday until July 12, after which reservations will no longer be required. This space includes access to desktop computers, printing, and scanning. Non-medical masks are recommended.

Other UBC Library branches across the Vancouver campus will remain closed until September 7, 2021.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-06-08T18:36:34Z

Kitayama: Replaced "Technical Assistance online forms" with a link to the new Ask Us portal.

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Use the Ask Us portal at https://ask.library.ubc.ca.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-06-08T18:17:52Z

Kitayama: Temporary bolding of Ask Portal information for e-resources access.

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
'''Issues and error messages can be reported at''' https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-05-09T18:02:54Z

Kitayama: Updated Storage location info.

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' || '''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/] [https://m.ubc.ca/default/libraries/ https://m.ubc.ca/default/libraries/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] At UBC Okanagan, limited study spaces are available in The Commons.

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login). Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ]
 Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]

Library Access Browser Extension (Lean Library) [https://guides.library.ubc.ca/connect/ll Guide] For UBC Alumni access, see UBC Library [http://services.library.ubc.ca/user-guides/alumni/ Alumni Guide]'s ''Online Access'' tab.
 For information about the EBSCO Academic Search and Business Source alumni editions see [https://www.alumni.ubc.ca/journals/ Ａlumni Ｅdition] Note that this service is run by the [https://www.alumni.ubc.ca/ UBC Alumni Association]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align: top;" | How do I Log In?||
'''to Licensed Materials''' 
'''Please Note: VPN authentication ended Jan, 2013.
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=] Closed May-August.
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=]
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan''' 
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=example>Borrower Services</div>

|-
| style="width: 20%; vertical-align: top;" | Outdoor Book Returns ||
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
|}

Library:UBC Library AskAway Policy Page

2021-05-09T17:54:19Z

Kitayama: Updated Covid-19 updates section.

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' || '''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/] [https://m.ubc.ca/default/libraries/ https://m.ubc.ca/default/libraries/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] At UBC Okanagan, limited study spaces are available in The Commons.

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login). Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ]
 Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]

Library Access Browser Extension (Lean Library) [https://guides.library.ubc.ca/connect/ll Guide] For UBC Alumni access, see UBC Library [http://services.library.ubc.ca/user-guides/alumni/ Alumni Guide]'s ''Online Access'' tab.
 For information about the EBSCO Academic Search and Business Source alumni editions see [https://www.alumni.ubc.ca/journals/ Ａlumni Ｅdition] Note that this service is run by the [https://www.alumni.ubc.ca/ UBC Alumni Association]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.
 ASRS [http://services.library.ubc.ca/borrowing-services/asrs/ step by step guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align: top;" | How do I Log In?||
'''to Licensed Materials''' 
'''Please Note: VPN authentication ended Jan, 2013.
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=] Closed May-August.
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=]
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan''' 
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=example>Borrower Services</div>

|-
| style="width: 20%; vertical-align: top;" | Outdoor Book Returns ||
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
|}

Bibliography of Source Materials in Japanese Studies

2021-04-12T04:14:39Z

Kitayama: Removed work assignment table.

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].

__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kanwa jiten|Kanwa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Nihongo|Nihongo]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Kanbun|Kanbun]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Kogo|Kogo]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Handbooks, benran|Handbooks, benran]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]
<dpl>
titlematch=Bibliography_of_Source_Materials_in_Japanese_Studies/Special_topics/%
namespace=Documentation
replaceintitle=$Bibliography of Source Materials in Japanese Studies/Special topics/$,
shownamespace=false
allowcachedresults=false
</dpl>

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism

2021-02-18T19:43:11Z

Kitayama:

== Citation and Style Guides ==
{{Documentation:JB/infobox}}
''Indigenous Peoples: Language Guidelines''. Vancouver: University of British Columbia, 2018. https://assets.brand.ubc.ca/downloads/ubc_indigenous_peoples_language_guide.pdf

UBC Library First Nations and Indigenous Studies Research Guide: Citing. https://guides.library.ubc.ca/aboriginalstudies/citing

Younging, Gregory. ''Elements of Indigenous Style: A Guide for Writing by and about Indigenous Peoples''. Edmonton, Alberta: Brush Education, 2018. Print: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=9080273 PN147 .Y68 2018] [http://ezproxy.library.ubc.ca/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1723018 Online Access]

Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten

2021-02-16T21:25:44Z

Kitayama:

== Kogo jiten ==
{{Documentation:JB/infobox}}
Serifu Kimio 芹生公男, ed. ''Gendaigo kara kogo o hiku jiten'' 現代語から古語を引く辞典. Sanseidō, 2007.<blockquote>This is the early version of Gendaigo kogo ruigo jiten. It allows readers to look up approximately 51,100 premodern words are arranged under about 10,000 headings of modern words. UBC Library holding (Call Number: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=3784363 PL682 .G46 2007])</blockquote>

Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten

2021-02-16T21:25:09Z

Kitayama:

{{Documentation:JB/infobox}}
Serifu Kimio 芹生公男, ed. ''Gendaigo kara kogo o hiku jiten'' 現代語から古語を引く辞典. Sanseidō, 2007.<blockquote>This is the early version of Gendaigo kogo ruigo jiten. It allows readers to look up approximately 51,100 premodern words are arranged under about 10,000 headings of modern words. UBC Library holding (Call Number: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=3784363 PL682 .G46 2007])</blockquote>

Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature

2021-02-12T23:21:12Z

Kitayama: Added suggested headings.

== Newspapers ==

== Journals ==

== Anthologies ==

== Secondary references ==

== Resources in Japan ==
{{Documentation:JB/infobox}}

Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries

2021-02-12T20:30:40Z

Kitayama:

Bibliography of Source Materials in Japanese Studies

2021-02-01T21:48:03Z

Kitayama: /* Table of contents */

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about the availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]--Yuewei
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]--Saeko
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Japanese Grammar-language reference works]]--Miaoling
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]--Kurtis
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]--Anika
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]--Tianyu
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]--Alisa
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kanwa jiten|Kanwa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Nihongo|Nihongo]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Kanbun|Kanbun]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Kogo|Kogo]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Handbooks, benran|Handbooks, benran]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

==List of all special topics==
<dpl>
titlematch=Bibliography_of_Source_Materials_in_Japanese_Studies/Special_topics%
namespace=Documentation
replaceintitle=$Bibliography of Source Materials in Japanese Studies/Special topic/%/$,
shownamespace=false
</dpl>

Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten

2021-02-01T21:47:26Z

Kitayama: Kitayama moved page Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten to Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kanwa jiten: Nam...

#REDIRECT [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kanwa jiten]]

Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kanwa jiten

2021-02-01T21:47:23Z

【Work in Progress】

Dictionaries on Japan Knowledge: {{Documentation:JB/infobox}}
'''Smart Phone Apps:'''

<nowiki>*</nowiki>A note on how to look up kanji: The handwritten input for traditional Chinese characters on iOS devices are found to be most efficient in recognizing kanji. Besides, one can also try to use the handwritten function built into each dictionary App.

<nowiki>*</nowiki>Search by radicals: The App includes radical of search for each kanji, which provides a great opportunity to learn about how to look up kanji by radicals. Familiarizing yourself with this convention can help you use print versions of more comprehensive Kan-Wa dictionaries.

新漢語林(NKGORIN2): This dictionary includes most common kanji in everyday life and in classical Chinese texts.
* In each entry for a character, you will find:
** The radical of search, three ways to read this kanji (''kun'yomi and on'yomi'' in the Japanese language; ''pinyin'' for modern Chinese mandarin pronunciation).
** The common print and the less common print.
** Entires of definitions for the kanji. Some entries include example sentences from Classical Chinese texts.
** Towards the end of each entry, pictures of how the character looks like on oracle bones and seal font.
**
*

Bibliography of Source Materials in Japanese Studies

2021-01-28T23:22:30Z

Kitayama:

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about the availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]--Yuewei
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]--Saeko
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Japanese Grammar-language reference works]]--Miaoling
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]--Kurtis
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]--Anika
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]--Tianyu
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]--Alisa
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
** Nihongo
** Kanbun
** Kogo
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
* Handbooks, benran
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Bibliography of Source Materials in Japanese Studies

2021-01-25T04:48:56Z

Kitayama:

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]--Yuewei
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Japanese Grammar-language reference works]]--Miaoling
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]--Kurtis
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]--Anika
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]--Tianyu
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]--Alisa
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
** Nihongo
** Kanbun
** Kogo
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
* Handbooks, benran
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Bibliography of Source Materials in Japanese Studies

2021-01-25T04:33:04Z

Kitayama:

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.

Due Feb. 5.
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]--Yuewei
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Japanese Grammar-language reference works]]--Miaoling
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]--Kurtis
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]--Anika
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]--Tianyu
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]--Alisa
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
** Nihongo
** Kanbun
** Kogo
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
* Handbooks, benran
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Bibliography of Source Materials in Japanese Studies

2021-01-25T04:28:23Z

Kitayama: /* Table of contents */

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.

Due Feb. 5.
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]--Yuewei
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Japanese Grammar-language reference works]]--Miaoling
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]--Kurtis
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]--Anika
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]--Tianyu
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]--Alisa
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
** Nihongo
** Kanbun
** Kogo
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
* Handbook, benran
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Bibliography of Source Materials in Japanese Studies

2021-01-25T04:27:24Z

Kitayama: /* Table of contents */

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.

Due Feb. 5.
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]--Yuewei
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Japanese Grammar-language reference works]]--Miaoling
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]--Kurtis
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]--Anika
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]--Tianyu
# [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]--Alisa
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
** Nihongo
** Kanbun
** Kogo
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Talk:Bibliography of Source Materials in Japanese Studies

2021-01-23T00:46:37Z

Kitayama: Talk page autocreated when first thread was posted

Thread:Talk:Bibliography of Source Materials in Japanese Studies/Nihongo / kokugo and kogo

2021-01-23T00:46:37Z

Kitayama: New thread: Nihongo / kokugo and kogo

For now have separate categories for dictionaries and grammar / language reference sources:

Top category: Dictionaries
>>Contains sub-categories: Kokugo jiten | Kanwa jiten | Kogo jiten

Top category: grammar / language reference sources
>>Contains: Gendaigo | Bungo | Kanbun

Bibliography of Source Materials in Japanese Studies

2021-01-23T00:20:04Z

Kitayama:

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.

Due Feb. 5.
# Kokugo jiten
# Kan-Wa jiten--Yuewei
# Kogo jiten
# Encyclopedias
# Japanese grammar / language reference works--Miaoling
# Biographical information--Kurtis
# Geographical information--Anika
# Historical information--Tianyu
# Calendars, time, measurement, conversion--Alisa
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Bibliography of Source Materials in Japanese Studies

2021-01-23T00:19:01Z

Kitayama:

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.

Due Feb. 5.
# Kokugo jiten
# Kan-Wa jiten--Yuewei
# Kogo jiten
# Encyclopedias
# Japanese grammar / language reference works
# Biographical information
# Geographical information--Anika
# Historical information
# Calendars, time, measurement, conversion--Alisa
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Bibliography of Source Materials in Japanese Studies

2021-01-23T00:17:52Z

Kitayama:

{{Documentation:JB/infobox}}
{| align=center class="current" style="background: #f7f8ff; border: 1px solid #8888aa; padding: .3em; margin-bottom: 3px;" width="70%"
|-
| [[Image:Book icoline.svg|75px]]
|
| Please note: This bibliography is '''still being drafted'''. This means that it is still being worked on and information may be incomplete. If you have any questions, please start a discussion on the [[:{{NAMESPACE}} talk:{{PAGENAME}}#{{{1|}}}|talk page]].
|}
This open bibliography will provide an overview of foundational sources and tools in Japanese studies. It is loosely based on the [http://www.columbia.edu/~hds2/BIB95/contents.htm Japanese Bibliography at Columbia University] (authored by Henry Smith and his bibliography classes, 1990-2003) and is currently being developed by [[Documentation:JB|students in ASIA 521A]].
{| class="wikitable"
!Assignment 2
!'''Creating a 基本文献 list'''
|-
| colspan="2" |Choose a type of reference materials and update the Henry Smith list with digital equivalents / supplements. Also provide information about availability of the print materials at the UBC Library (note the UBC call number). Provide annotations for foundational titles when possible. Be selective.

You can use this link to access [https://resources.library.ubc.ca/page.php?details=japanknowledge-lib&id=407 Japanknowledge] quickly.

Due Feb. 5.
# Kokugo jiten
# Kan-Wa jiten--Yuewei
# Kogo jiten
# Encyclopedias
# Japanese grammar / language reference works
# Biographical information
# Geographical information--Anika
# Historical information
# Calendars, time, measurement, conversion
# Handbooks, benran
|}
__FORCETOC__
== Table of contents ==
[[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works|Reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries|Dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries|Kokugo dictionaries]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kan-Wa jiten|Kan-Wa jiten]]
** [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kogo jiten|Kogo jiten]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Encyclopedias|Encyclopedias]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Grammar-language reference works|Grammar-language reference works]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Biographical information|Biographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Geographical information|Geographical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Historical information|Historical information]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Calendars, time, measurement, conversion|Calendars, time, measurement, conversion]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas|Subject areas]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Film studies|Film studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Indigeneity and anti-colonialism|Indigeneity and anti-colonialism]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Japanese Canadian studies|Japanese Canadian studies]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern literature|Modern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Modern history|Modern history]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Premodern literature|Premodern literature]]
* [[Documentation:Bibliography of Source Materials in Japanese Studies/Subject areas/Religious studies|Religious studies]]
[[Documentation:Bibliography of Source Materials in Japanese Studies/Special topics|Special topics]]

== Contribute ==
Please visit [[Documentation:JB]] for the workspace for developing this bibliography.

== Contact ==
[https://asia.ubc.ca/profile/joshua-mostow/ Joshua Mostow]

[https://directory.library.ubc.ca/people/view/519 Tomoko Kitayama Yen]
*

Bibliography of Source Materials in Japanese Studies

2021-01-22T23:53:32Z

Kitayama:

Documentation:Bibliography of Source Materials in Japanese Studies/Reference works/Dictionaries/Kokugo dictionaries

2021-01-22T23:47:27Z

Kitayama:

== Kokugo Dictionaries ==
{{Documentation:JB/infobox}}
''Nihon kokugo daijiten'' 日本国語大辞典. 13 vols. Shōgakukan, 2000-2002.

''Kōjien'' 広辞苑. 2 vols. Tokyo: Iwanami Shoten, 2008. Call number: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=3785273 PL675 .S49 2008]<blockquote>Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.</blockquote>

Bibliography of Source Materials in Japanese Studies

2021-01-22T23:45:07Z

Kitayama: Undo revision 624940 by Kitayama (talk)

Bibliography of Source Materials in Japanese Studies

2021-01-22T23:43:38Z

Kitayama:

Bibliography of Source Materials in Japanese Studies

2021-01-22T17:16:33Z

Kitayama: Undo revision 624873 by Kitayama (talk)

Bibliography of Source Materials in Japanese Studies

2021-01-22T17:12:16Z

Kitayama: Assignment 2

Bibliography of Source Materials in Japanese Studies

2021-01-21T17:56:56Z

Kitayama: