UBC Wiki - User contributions [en]

Library:Internet Access

2026-07-15T20:56:50Z

BarbaraSobol1: /* Accessing Electronic Resources off Campus (via Alibaba Global Accelerator) */ removing outdated info, Barb Sobol

Library:Technology Spaces

2026-01-09T19:48:36Z

BarbaraSobol1: updated RC Project Room link

==At UBC Vancouver==
__NOTOC__
{|
|-
|
[[File:Clc1.jpeg|150px|left]]
'''[https://learningcommons.ubc.ca/our-space-equipment/ Chapman Learning Commons]'''

Located on level 3 of the Irving K. Barber Learning Centre, the Chapman Learning Commons includes multimedia workstations with advanced software, flatbed scanners, and a variety of [https://learningcommons.ubc.ca/borrow-equipment/ equipment for loan]. 
||
[[File:DIY Media Studio-web2.jpg|150px|left]]
'''[https://learningcommons.ubc.ca/tech-support/diy-media-studio/ DIY Media Studio]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, this studio has equipment and software to record high quality video and audio. Available to be [https://libcal.library.ubc.ca/reserve/rs booked online].
|-
|[[File:Rcdigschollab.png|150px|left]]
'''[Https://researchcommons.library.ubc.ca/digital-scholarship-lab-use-policy-and-guideline/ Research Commons Digital Scholarship Lab]'''

The Digital Scholarship Lab is a collaborative space with enhanced workstations, specialized software and access to functional specialists. It supports data, GIS and other digital scholarship and research project needs that require more computing power.
|[[File:GIS-lab2.png|150px|left]]
'''[http://guides.library.ubc.ca/gis Data & GIS Lab]'''

Koerner Library’s lab featuring dedicated workstations and software for Geographical Information Systems and statistics project work.

||
|-
|[[File:RCprojectroom.png|150px|left]]
'''[https://researchcommons.library.ubc.ca/rc-project-rooms-booking/ Research Commons Project Rooms]'''

Six Project Rooms in the Koerner Library building are available for the research project work of UBC Graduate Students and Faculty. Available for graduate students and faculty to [https://libcal.library.ubc.ca/reserve/research_commons book online].

|[[File:Media2.png|150px|left]]
'''[https://maa.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, the Library has two acoustically buffered multimedia rooms. Available for students and staff to [https://libcal.library.ubc.ca/spaces?lid=1811&gid=3196 book online].
|
|}
==At UBC Okanagan==
'''UBC Okanagan Library includes many technology spaces:'''

* Over [https://library.ok.ubc.ca/spaces/library/ 100 computers] (PC and Mac) located on the Library main floor and second floor and in the Serwa Room in the Commons building
* [https://ubcstudios.ok.ubc.ca/studio_spaces/studio123/ Studio123], supported by UBC Studios and located in LIB 123 on the Library main floor
* The [https://library.ok.ubc.ca/spaces/inclusive-technology-lab/ Inclusive Technology Lab] located in LIB 101 on the Library main floor

Library:Public Computers & Labs

2024-10-30T19:39:41Z

BarbaraSobol1: /* Remote Access Workstations */ removed remote access workstations as they are decommissioned, added dual display stations

==At UBC Vancouver==
===Public Computers at UBC Vancouver Libraries===
{{Library:Login}}

==== Remote Access Workstations ====
A select number of UBC Vancouver Library public workstations and lab computers are available for use by [https://remotelabs.ubc.ca remote access using RemoteLabs]. Take a few minutes to read through the user guides and best practices for [[Media:Student Guide and Best Practices Vancouver.pdf|students]] and for [[Media:Faculty User Guide Vancouver.pdf|faculty]].

{{Library:Public Computers & Labs/More Info}}

==At UBC Okanagan==
{{Library:PublicComputers&LabsOkanagan}}

[[Category:Computers_and_Technology]]
{{DEFAULTSORT: }}

=== Dual Display Stations ===
Dual Display Stations provide library users with a robust workspace on campus. Using personal devices, users can add a keyboard, mouse and monitor with a simple USB-C plug-in. Dual Display Stations are located on the main floor of the library.

Library:Technology Spaces

2024-03-07T17:26:02Z

BarbaraSobol1: /* At UBC Okanagan */ updated content (2024)

==At UBC Vancouver==
__NOTOC__
{|
|-
|
[[File:Clc1.jpeg|150px|left]]
'''[https://learningcommons.ubc.ca/our-space-equipment/ Chapman Learning Commons]'''

Located on level 3 of the Irving K. Barber Learning Centre, the Chapman Learning Commons includes multimedia workstations with advanced software, flatbed scanners, and a variety of [https://learningcommons.ubc.ca/borrow-equipment/ equipment for loan]. 
||
[[File:DIY Media Studio-web2.jpg|150px|left]]
'''[https://learningcommons.ubc.ca/tech-support/diy-media-studio/ DIY Media Studio]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, this studio has equipment and software to record high quality video and audio. Available to be [https://libcal.library.ubc.ca/reserve/rs booked online].
|-
|[[File:Rcdigschollab.png|150px|left]]
'''[Https://researchcommons.library.ubc.ca/digital-scholarship-lab-use-policy-and-guideline/ Research Commons Digital Scholarship Lab]'''

The Digital Scholarship Lab is a collaborative space with enhanced workstations, specialized software and access to functional specialists. It supports data, GIS and other digital scholarship and research project needs that require more computing power.
|[[File:GIS-lab2.png|150px|left]]
'''[http://guides.library.ubc.ca/gis Data & GIS Lab]'''

Koerner Library’s lab featuring dedicated workstations and software for Geographical Information Systems and statistics project work.

||
|-
|[[File:RCprojectroom.png|150px|left]]
'''[https://researchcommons.library.ubc.ca/project-rooms-policy-and-guideline/ Research Commons Project Rooms]'''

Six Project Rooms in the Koerner Library building are available for the research project work of UBC Graduate Students and Faculty. Available for graduate students and faculty to [https://libcal.library.ubc.ca/reserve/research_commons book online].

|[[File:Media2.png|150px|left]]
'''[https://maa.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, the Library has two acoustically buffered multimedia rooms. Available for students and staff to [https://libcal.library.ubc.ca/spaces?lid=1811&gid=3196 book online].
|
|}
==At UBC Okanagan==
'''UBC Okanagan Library includes many technology spaces:'''

* Over [https://library.ok.ubc.ca/spaces/library/ 100 computers] (PC and Mac) located on the Library main floor and second floor and in the Serwa Room in the Commons building
* [https://ubcstudios.ok.ubc.ca/studio_spaces/studio123/ Studio123], supported by UBC Studios and located in LIB 123 on the Library main floor
* The [https://library.ok.ubc.ca/spaces/inclusive-technology-lab/ Inclusive Technology Lab] located in LIB 101 on the Library main floor

Library:Public Computers & Labs/More Info

2024-01-10T18:43:48Z

BarbaraSobol1:

==== Dual Display Stations ====
Dual Display Stations provide library users with a robust workspace on campus. Using personal devices, users can add a keyboard, mouse and monitor with a simple plug-in (USB-C or USB-A) through a Dell D6000 universal dock. Dual Display Stations are located at the following locations:

* David Lam Library
* Education Library (Near entrance)
* Irving K. Barber Learning Centre
** Near Ike's Cafe (Level 2)
** Chapman Learning Commons (Level 3)
** Music, Art & Architecture Library (Level 3)
* Koerner Library (Level 2 and Level 4 in Room 497)
* Woodward Library (Level 1)
* Law Library (Levels 2, 3, 4)

====Public Workstations====

350 public PC workstations are located at all [http://hours.library.ubc.ca/ UBC Library locations].

64 public Mac workstations are located at the following locations:
*30 workstations in the [http://hours.library.ubc.ca/#view-chapman Chapman Learning Commons] on Level 3
*8 stations in the [https://maa.library.ubc.ca/ Music, Art & Architecture Library] on Level 3
*4 stations in the [https://koerner.library.ubc.ca/ Koerner Library] on Level 3
*16 stations in the [https://law.library.ubc.ca/ Law Library] on Level 2
*6 stations in [https://mybcom.sauder.ubc.ca/clc Canaccord Learning Commons] (pre-bookable by Sauder students) on Level 2, room 221

The following keyboards are pre-installed, and other language input options are available through computer settings:

*Chinese
*[https://fnel.arts.ubc.ca/resources/font/?login First Nations Unicode Font]
*Japanese
* Korean
{{Library:Public Computers & Labs/software/all}}
{{Library:Public Computers & Labs/add_mac}}
{{Library:Public Computers & Labs/add_pc}}

Library:Public Computers & Labs/More Info

2024-01-10T16:48:22Z

BarbaraSobol1:

==== Dual Display Stations ====
Dual Display Stations provide library users with a robust workspace on campus. Using personal devices, users can add a keyboard, mouse and monitor with a simple plug-in (USB-C or USB-A) through a Dell D6000 universal dock. Dual Display Stations are located at the following locations:

* David Lam Library
* Education Library
* Irving K. Barber Learning Centre
** Near Ike's Cafe (Level 2)
** Chapman Learning Commons (Level 3)
** Music, Art & Architecture Library (Level 3)
* Koerner Library (Level 2 and Level 4 in Room 497)
* Woodward Library (Level 1)
* Law Library (Levels 2, 3, 4)

====Public Workstations====

350 public PC workstations are located at all [http://hours.library.ubc.ca/ UBC Library locations].

64 public Mac workstations are located at the following locations:
*30 workstations in the [http://hours.library.ubc.ca/#view-chapman Chapman Learning Commons] on Level 3
*8 stations in the [https://maa.library.ubc.ca/ Music, Art & Architecture Library] on Level 3
*4 stations in the [https://koerner.library.ubc.ca/ Koerner Library] on Level 3
*16 stations in the [https://law.library.ubc.ca/ Law Library] on Level 2
*6 stations in [https://mybcom.sauder.ubc.ca/clc Canaccord Learning Commons] (pre-bookable by Sauder students) on Level 2, room 221

The following keyboards are pre-installed, and other language input options are available through computer settings:

*Chinese
*[https://fnel.arts.ubc.ca/resources/font/?login First Nations Unicode Font]
*Japanese
* Korean
{{Library:Public Computers & Labs/software/all}}
{{Library:Public Computers & Labs/add_mac}}
{{Library:Public Computers & Labs/add_pc}}

Library:Public Computers & Labs/More Info

2024-01-09T22:52:42Z

BarbaraSobol1:

==== Dual Display Stations ====
Dual Display Stations provide library users with a robust workspace on campus. Using personal devices, users can add a keyboard, mouse and monitor with a simple plug-in (USB-C or USB-A) through a Dell D6000 universal dock. Dual Display Stations are located at the following locations:

* David Lam Library
* Education Library
* Irving K. Barber Learning Centre
** Near Ike's Cafe (Level 2)
** Chapman Learning Commons (Level 3)
** Music, Art & Architecture Library (Level 3)
* Koerner Library on Level 2 and Level 4 in Room 497
* Woodward Library
* Law Library on Levels 2, 3, 4

====Public Workstations====

350 public PC workstations are located at all [http://hours.library.ubc.ca/ UBC Library locations].

64 public Mac workstations are located at the following locations:
*30 workstations in the [http://hours.library.ubc.ca/#view-chapman Chapman Learning Commons] on Level 3
*8 stations in the [https://maa.library.ubc.ca/ Music, Art & Architecture Library] on Level 3
*4 stations in the [https://koerner.library.ubc.ca/ Koerner Library] on Level 3
*16 stations in the [https://law.library.ubc.ca/ Law Library] on Level 2
*6 stations in [https://mybcom.sauder.ubc.ca/clc Canaccord Learning Commons] (pre-bookable by Sauder students) on Level 2, room 221

The following keyboards are pre-installed, and other language input options are available through computer settings:

*Chinese
*[https://fnel.arts.ubc.ca/resources/font/?login First Nations Unicode Font]
*Japanese
* Korean
{{Library:Public Computers & Labs/software/all}}
{{Library:Public Computers & Labs/add_mac}}
{{Library:Public Computers & Labs/add_pc}}

Library:Public Computers & Labs/More Info

2024-01-09T20:02:39Z

BarbaraSobol1:

==== Dual Display Stations ====
Dual Display Stations provide library users with a robust workspace on campus. Using personal devices, users can add a keyboard, mouse and monitor with a simple plug-in (USB-C or USB-A) through a Dell D6000 universal dock. Dual Display Stations are located at the following locations:

* David Lam Library
* Education Library
* Irving K. Barber Learning Centre
** Chapman Learning Commons (Level 3)
** Music, Art & Architecture Library (Level 3)
* Koerner Library on Level 2 and Level 4 in Room 497
* Woodward Library
* Law Library on Levels 2, 3, 4

====Public Workstations====

350 public PC workstations are located at all [http://hours.library.ubc.ca/ UBC Library locations].

64 public Mac workstations are located at the following locations:
*30 workstations in the [http://hours.library.ubc.ca/#view-chapman Chapman Learning Commons] on Level 3
*8 stations in the [https://maa.library.ubc.ca/ Music, Art & Architecture Library] on Level 3
*4 stations in the [https://koerner.library.ubc.ca/ Koerner Library] on Level 3
*16 stations in the [https://law.library.ubc.ca/ Law Library] on Level 2
*6 stations in [https://mybcom.sauder.ubc.ca/clc Canaccord Learning Commons] (pre-bookable by Sauder students) on Level 2, room 221

The following keyboards are pre-installed, and other language input options are available through computer settings:

*Chinese
*[https://fnel.arts.ubc.ca/resources/font/?login First Nations Unicode Font]
*Japanese
* Korean
{{Library:Public Computers & Labs/software/all}}
{{Library:Public Computers & Labs/add_mac}}
{{Library:Public Computers & Labs/add_pc}}

Library:Public Computers & Labs/More Info

2024-01-09T18:14:58Z

BarbaraSobol1:

==== Dual Display Stations ====
Dual Display Stations provide library users with a robust workspace on campus. Using personal devices, users can add a keyboard, mouse and monitor with a simple plug-in (USB-C or USB-A) through a Dell D6000 universal dock. Dual Display Stations are located at the following locations:

* David Lam Library
* Education Library
* Irving K. Barber Learning Centre: Chapman Learning Commons and Music, Art & Architecture Library, both on Level 3
* Koerner Library on Level 2 and Level 4 in Room 487
* Woodward Library
* Law Library on Levels 2, 3, 4

====Public Workstations====

350 public PC workstations are located at all [http://hours.library.ubc.ca/ UBC Library locations].

64 public Mac workstations are located at the following locations:
*30 workstations in the [http://hours.library.ubc.ca/#view-chapman Chapman Learning Commons] on Level 3
*8 stations in the [https://maa.library.ubc.ca/ Music, Art & Architecture Library] on Level 3
*4 stations in the [https://koerner.library.ubc.ca/ Koerner Library] on Level 3
*16 stations in the [https://law.library.ubc.ca/ Law Library] on Level 2
*6 stations in [https://mybcom.sauder.ubc.ca/clc Canaccord Learning Commons] (pre-bookable by Sauder students) on Level 2, room 221

The following keyboards are pre-installed, and other language input options are available through computer settings:

*Chinese
*[https://fnel.arts.ubc.ca/resources/font/?login First Nations Unicode Font]
*Japanese
* Korean
{{Library:Public Computers & Labs/software/all}}
{{Library:Public Computers & Labs/add_mac}}
{{Library:Public Computers & Labs/add_pc}}

Library:Public Computers & Labs/More Info

2023-12-21T19:09:38Z

BarbaraSobol1: added dual display stations section

==== Dual Docking Stations ====
Dual Display Stations provide library users with a robust workspace on campus. Using personal devices, users can add a keyboard, mouse and monitor with a simple plug-in (USB-C or USB-A) through a Dell D6000 universal dock. Dual Display Stations are located at the following locations:

* David Lam Library
* Education Library
* Irving K. Barber Learning Centre: Chapman Learning Commons and Music, Art & Architecture Library, both on Level 3
* Koerner Library on Level 2 and Level 4 in Room 487
* Woodward Library
* Law Library on Levels 2, 3, 4

====Public Workstations====

350 public PC workstations are located at all [http://hours.library.ubc.ca/ UBC Library locations].

64 public Mac workstations are located at the following locations:
*30 workstations in the [http://hours.library.ubc.ca/#view-chapman Chapman Learning Commons] on Level 3
*8 stations in the [https://maa.library.ubc.ca/ Music, Art & Architecture Library] on Level 3
*4 stations in the [https://koerner.library.ubc.ca/ Koerner Library] on Level 3
*16 stations in the [https://law.library.ubc.ca/ Law Library] on Level 2
*6 stations in [https://mybcom.sauder.ubc.ca/clc Canaccord Learning Commons] (pre-bookable by Sauder students) on Level 2, room 221

The following keyboards are pre-installed, and other language input options are available through computer settings:

*Chinese
*[https://fnel.arts.ubc.ca/resources/font/?login First Nations Unicode Font]
*Japanese
* Korean
{{Library:Public Computers & Labs/software/all}}
{{Library:Public Computers & Labs/add_mac}}
{{Library:Public Computers & Labs/add_pc}}

Library:Public Computers & Labs/add pc

2023-12-07T22:04:08Z

BarbaraSobol1: added oxygen xml editor to koerner labs

==== Additional PC Software ====
{| class="wikitable"
!PC: Additional Software Availability
!Chapman
Learning

Commons

Level 3
!Koerner
Rooms 217 and 218A
!Koerner
Room 497
!Woodward
Room B25
|-
|'''[https://www.adobe.com/ca/creativecloud.html Adobe Creative Cloud :]''' [https://lc2016.sites.olt.ubc.ca/files/2021/09/Adobe_SDL_Poster-1-Page-How-to-for-User-Login-Steps-scaled.jpg Sign in Required]
After Effects,Animate, Audition, Bridge, Dreamweaver, Fireworks, Illustrator, InCopy, InDesign,Lightroom, Muse, Photoshop, Prelude, Premiere, Scout, SpeedGrade

'''Please note''': Due to licensing restrictions,

Adobe Creative Cloud software is not available

remotely.
|
|✔
|✔
|✔
|-
|[https://www.artstor.org/ '''Artstor Desktop''']
|
|✔
|✔
|
|-
|'''[https://www.esri.com/en-us/arcgis/products/arcgis-online/overview ArcGIS]:''' ArcGlobe, ArcMap, ArcScene,
ArcGIS Pro
|
|✔
|✔
|✔
|-
|'''[https://atom.io/ Atom Code Editor]'''
|
|✔
|✔
|
|-
|[https://atlanticdatastream.ca/#/news/W5qioiUAACMAxldt '''DataStream''']
|
|
|✔
|
|-
|[https://www.esri.com/en-us/arcgis/products/esri-cityengine/overview '''ESRI City Engine''']
|
|✔
|✔
|✔
|-
| [https://www.finalemusic.com/ '''Finale: Make Music'''] **
|
|
|✔
|
|-
|'''[https://www.safe.com/fme/fme-desktop/ FME Desktop]'''
|
|✔
|✔
|
|-
|'''[https://www.google.ca/earth/ Google Earth Pro]'''
|
|✔
|✔
|✔
|-
|'''[https://grass.osgeo.org/download/software/mac-osx/ Grass GIS]'''
|
|✔
|✔
|✔
|-
|'''[https://www.irfanview.com/ IrfanView Image Viewer]'''
|✔
|✔
|✔
|✔
|-
|[https://lthub.ubc.ca/guides/lockdown-browser-student-guide '''Lockdown Browser''']
'''Please note:''' must be installed by user
|✔
|
|
|
|-
|'''[https://www.mathworks.com/products/matlab.html Matlab]'''(Mathworks)
|
|✔
|✔
|✔
|-
|'''[http://www.qsrinternational.com/nvivo-product NVivo]'''
|
|✔
|✔
|✔
|-
|[https://www.oxygenxml.com/ '''Oxygen XML Editor''']
|
|✔*
|✔
|
|-
|'''[http://www.qgis.org/en/site/ QGIS]'''
|
|✔
|
|✔
|-
|'''[https://www.r-project.org/ R & R Studio]'''
|
|✔
|✔
|✔
|-
|'''[http://www.sas.com/en_ca/home.html SAS]'''
|
|✔
|✔
|✔
|-
|'''[http://www.sketchup.com/products/sketchup-pro SketchUp Pro]'''
|
|✔
|
|
|-
|'''[http://www.ibm.com/analytics/us/en/technology/spss/ SPSS]'''
|
|✔
|✔
|✔
|-
|'''[http://www.stata.com/products/which-stata-is-right-for-me/ Stata SE]'''
|
|✔*
|✔
|
|-
|[https://zoom.us/ '''Zoom''']
|✔
|
|
|
|}
* *Only in Koerner 218A; not in room 217
* **Finale is also available on PC workstations in the Music, Art & Architecture Library
* [https://www.eastview.com/resources/books-and-e-books/siku-quanshu/ Eastview Siku Client] and [https://www.hancom.com/global/index.jsp Hangul Word Processor Viewer] are available on computers in the [http://hours.library.ubc.ca/#view-asian Asian Library] .
* Additional financial software programs are available in the David Lam Library and Canaccord Learning Commons, [https://mybcom.sauder.ubc.ca/specialized-learning-spaces/leith-wheeler-investment-research-lab Leith Wheeler Investment Research Lab (CLC 222)]. Additional permissions for access is required. Please check with the [https://lam.library.ubc.ca/ David Lam Library Staff] for further information.

Library:Public Computers & Labs/More Info

2023-12-07T21:57:53Z

BarbaraSobol1: updated public computer description

====Public Workstations====

350 public PC workstations are located at all [http://hours.library.ubc.ca/ UBC Library locations].

64 public Mac workstations are located at the following locations:
*30 workstations in the [http://hours.library.ubc.ca/#view-chapman Chapman Learning Commons] on Level 3.
*8 stations in the [https://maa.library.ubc.ca/ Music, Art & Architecture Library] on Level 3.
*4 stations in the [https://koerner.library.ubc.ca/ Koerner Library] on Level 3.
*16 stations in the [https://law.library.ubc.ca/ Law Library] on Level 2.
*6 stations in [https://mybcom.sauder.ubc.ca/clc Canaccord Learning Commons] (pre-bookable by Sauder students) on Level 2, room 221.

The following keyboards are pre-installed, and other language input options are available through computer settings:

*Chinese
*[https://fnel.arts.ubc.ca/resources/font/?login First Nations Unicode Font]
*Japanese
* Korean
{{Library:Public Computers & Labs/software/all}}
{{Library:Public Computers & Labs/add_mac}}
{{Library:Public Computers & Labs/add_pc}}

Library:Login

2023-10-20T21:25:19Z

BarbaraSobol1: updated link for get access / guest accounts

===Login===
 UBC Library computers require users to log in using their [https://it.ubc.ca/services/accounts-passwords/campus-wide-login-cwl Campus-Wide Login (CWL)] or a [https://getaccess.library.ubc.ca/ Guest OpenAthens account]. Community members, alumni and public users can obtain a generic OpenAthens access account or apply for their own OpenAthens account from the circulation desk at the branch they are visiting.

Library:Photocopying&PrintingOkanagan

2022-02-09T22:03:27Z

BarbaraSobol1: 2022 updates

===Copying & Printing at UBC Okanagan Library===

IT Services provides 81 networked campus computers, three flatbed scanners and three printers on the first floor of the library.

* [https://it.ok.ubc.ca/services/accounts-passwords/student-accounts/ How to Login (campus computer)]
* [https://it.ok.ubc.ca/services/computers-printers/printing-at-ubco/pay-for-print-students/swipe-to-print/ How to Print (campus computer)]
* [https://knowit.ok.ubc.ca/article/how-to-print-from-your-own-device-using-web-print-students-937.html How to Print (personal device)]
* [https://knowit.ok.ubc.ca/article/how-do-i-add-money-to-my-student-ubccard-330.html How to Add Money for Printing]
* [https://it.ok.ubc.ca/services/computers-printers/printing-at-ubco/pricing/ Printing costs]
{{Library:CopyrightPrintCopyScan}}

[[Category:Okanagan_Library_Web_Content]]

Library:TechnologySupportOkanagan

2022-02-09T21:59:33Z

BarbaraSobol1: 2022 updates

Peer Technology Assistants at the Library Service Desk offer help with connecting to wireless, printing, copying and scanning, and MS Office products.

[[Category:Okanagan_Library_Web_Content]]

Library:ScannersForPublicUseOkanagan

2022-02-09T21:58:21Z

BarbaraSobol1: 2022 updates

There are three scanner stations available for student use on the main floor of the library.

[[Category:Okanagan_Library_Web_Content]]

Library:Okanagan Library Service Desk

2022-02-09T21:57:58Z

BarbaraSobol1: 2022 updates

The [https://library.ok.ubc.ca/spaces/library/service-desk/ Library Service Desk] offers borrowing services, assistance getting started with research and citation, peer technology help, and general library support. These services are available during all library hours.

[[Category:Okanagan_Library_Web_Content]]

Library:Okanagan Spaces

2022-02-09T21:56:36Z

BarbaraSobol1: 2022 updates

== Library Spaces ==
For full details, visit the [https://library.ok.ubc.ca/spaces/library/ UBC Okanagan Library spaces website]

The first and second floors of the library have a variety of individual and collaborative study spaces with diverse seating options and moveable whiteboards. View a [https://learningspaces.ok.ubc.ca/informal-learning-spaces directory] of informal learning spaces at UBCO.

The Field Reading Room (LIB 102) and The Lindsay Gordon Reading Room (LIB 115) provide quiet spaces for individual study. In addition, The Corbishley Reading Room (COM 004) in Okanagan Special Collections is another space for silent student.

== Library Tours ==

For a tour of the library please contact libquestions.ok@ubc.ca

[[Category:Okanagan_Library_Web_Content]]

Library:PublicComputers&LabsOkanagan

2022-02-09T21:48:31Z

BarbaraSobol1: 2022 updates

===Public Computers at UBC Okanagan Library===
IT Services provides 81 networked campus computers, three flatbed scanners and three printers on the first floor of the library. The second floor has 13 computers in a quiet area. Wireless is provided on the [https://it.ubc.ca/services/email-voice-internet/wireless-internet-access/ubcsecure-wireless-network UBC Secure network]. Useful links:

* [https://it.ok.ubc.ca/services/accounts-passwords/student-accounts/ How to Login (campus computer)]
* [https://it.ok.ubc.ca/services/computers-printers/printing-at-ubco/pay-for-print-students/swipe-to-print/ How to Print (campus computer)]
* [https://knowit.ok.ubc.ca/article/how-to-print-from-your-own-device-using-web-print-students-937.html How to Print (personal device)]
* [https://knowit.ok.ubc.ca/article/how-do-i-add-money-to-my-student-ubccard-330.html How to Add Money for Printing]
* [https://it.ok.ubc.ca/services/computers-printers/printing-at-ubco/pricing/ Printing costs]
* [https://it.ok.ubc.ca/services/computers-printers/labs/#product1010 Software available]

[[Category:Okanagan_Library_Web_Content]]

Library:TechnologyBorrowingOkanagan

2022-02-09T21:42:05Z

BarbaraSobol1: updating 2022

Technology loans are available at the [https://library.ok.ubc.ca/spaces/library/service-desk/ Library Service Desk]. Available items include [https://webcat.library.ubc.ca/vwebv/holdingsInfo?bibId=3959140 adapters], [https://webcat.library.ubc.ca/vwebv/holdingsInfo?bibId=7414318 laptops], the [https://library.ok.ubc.ca/spaces/inclusive-technology-lab/itl-technology-for-borrowing/ Inclusive Technology Lab borrowing collection], and calculators. A Technology Borrowing Agreement must be completed annually before borrowing laptops and ITL technology. Items must be returned at the Library Service Desk.
[[Category:Okanagan_Library_Web_Content]]

Library:Group Study Areas

2021-11-05T20:22:57Z

BarbaraSobol1: updated okanagan content

==Group Study Areas==

Please book Group Rooms for the I. K. Barber Learning Centre, Koerner and Woodward online through the [https://libcal.library.ubc.ca/spaces Library Room Booking System].

===Asian Library===
Asian Library's two seminar rooms can be booked for group study via the circulation desk on the main floor.

===David Lam Library===
David Lam Library has group study tables on the main floor of the library, and study rooms on the upper level.

===Education Library===
Group study tables are on the main floor near the entrance and on the lower floor.

===Irving K. Barber Learning Centre===
The Learning Centre currently has 3 group study rooms with whiteboards on levels 1. Our level 2 study rooms are currently occupied by UBC's Rapid Testing site. '''For up to date information, please visit [https://ikblc.ubc.ca/spaces/book-a-study-space/ IKBLC website.]'''

The Music, Art & Architecture (MAA) Library has 5 group study rooms with whiteboards on levels 3 and 4.

Please review these [https://maa.library.ubc.ca/facilities-technology/study-support/room-guidelines/ Guidelines] for booking and using the study rooms.

The MAA Library also has 2 Digital Media Rooms for groups requiring the use of multimedia equipment. For more information and guidelines visit the [https://maa.library.ubc.ca/facilities-technology/dmr Digital Media Rooms information page].

===Koerner Library (Level 1)===
Several rooms with tables and blackboards for group study are available on level one. Book these rooms for a study session online using the [https://libcal.library.ubc.ca/reserve/koerner_group_study Library Room Booking System].

===Okanagan Library===
A variety of group and individual study spaces are available on two floors at UBC Okanagan Library. For more information, visit our [https://library.ok.ubc.ca/spaces/library/ Library Spaces] page. [https://library.ok.ubc.ca/spaces/book-study-space/ Book Study Space] on the Okanagan campus.

===Woodward Library===
Woodward Library has group study facilities located along the east side of the second floor of the library and in the Garden Level (basement). Book these rooms for a study session online using the [https://libcal.library.ubc.ca/reserve/woodward_group_study Library Room Booking System].

For further information about Woodward Library Group Study Rooms, call the Woodward Information Desk at: (604) 822-2883. Please review these [http://woodward.library.ubc.ca/woodward/groupstudy Guidelines] for booking and using the study rooms.

[[Category:Library_Facilities]]

Library:Group Study Areas

2021-11-05T20:18:05Z

BarbaraSobol1: /* Okanagan Library */ updated link

==Group Study Areas==

Please book Group Rooms for the I. K. Barber Learning Centre, Koerner and Woodward online through the [https://libcal.library.ubc.ca/spaces Library Room Booking System].

===Asian Library===
Asian Library's two seminar rooms can be booked for group study via the circulation desk on the main floor.

===David Lam Library===
David Lam Library has group study tables on the main floor of the library, and study rooms on the upper level.

===Education Library===
Group study tables are on the main floor near the entrance and on the lower floor.

===Irving K. Barber Learning Centre===
The Learning Centre currently has 3 group study rooms with whiteboards on levels 1. Our level 2 study rooms are currently occupied by UBC's Rapid Testing site. '''For up to date information, please visit [https://ikblc.ubc.ca/spaces/book-a-study-space/ IKBLC website.]'''

The Music, Art & Architecture (MAA) Library has 5 group study rooms with whiteboards on levels 3 and 4.

Please review these [https://maa.library.ubc.ca/facilities-technology/study-support/room-guidelines/ Guidelines] for booking and using the study rooms.

The MAA Library also has 2 Digital Media Rooms for groups requiring the use of multimedia equipment. For more information and guidelines visit the [https://maa.library.ubc.ca/facilities-technology/dmr Digital Media Rooms information page].

===Koerner Library (Level 1)===
Several rooms with tables and blackboards for group study are available on level one. Book these rooms for a study session online using the [https://libcal.library.ubc.ca/reserve/koerner_group_study Library Room Booking System].

===Okanagan Library===
A variety of group and individual study spaces are available on two floors at UBC Okanagan Library. For more information, visit our [https://library.ok.ubc.ca/spaces/library/ Library Spaces] page.

===Woodward Library===
Woodward Library has group study facilities located along the east side of the second floor of the library and in the Garden Level (basement). Book these rooms for a study session online using the [https://libcal.library.ubc.ca/reserve/woodward_group_study Library Room Booking System].

For further information about Woodward Library Group Study Rooms, call the Woodward Information Desk at: (604) 822-2883. Please review these [http://woodward.library.ubc.ca/woodward/groupstudy Guidelines] for booking and using the study rooms.

[[Category:Library_Facilities]]

Library:Group Study Areas

2021-11-05T20:17:04Z

BarbaraSobol1: updated okanagan content

==Group Study Areas==

Please book Group Rooms for the I. K. Barber Learning Centre, Koerner and Woodward online through the [https://libcal.library.ubc.ca/spaces Library Room Booking System].

===Asian Library===
Asian Library's two seminar rooms can be booked for group study via the circulation desk on the main floor.

===David Lam Library===
David Lam Library has group study tables on the main floor of the library, and study rooms on the upper level.

===Education Library===
Group study tables are on the main floor near the entrance and on the lower floor.

===Irving K. Barber Learning Centre===
The Learning Centre currently has 3 group study rooms with whiteboards on levels 1. Our level 2 study rooms are currently occupied by UBC's Rapid Testing site. '''For up to date information, please visit [https://ikblc.ubc.ca/spaces/book-a-study-space/ IKBLC website.]'''

The Music, Art & Architecture (MAA) Library has 5 group study rooms with whiteboards on levels 3 and 4.

Please review these [https://maa.library.ubc.ca/facilities-technology/study-support/room-guidelines/ Guidelines] for booking and using the study rooms.

The MAA Library also has 2 Digital Media Rooms for groups requiring the use of multimedia equipment. For more information and guidelines visit the [https://maa.library.ubc.ca/facilities-technology/dmr Digital Media Rooms information page].

===Koerner Library (Level 1)===
Several rooms with tables and blackboards for group study are available on level one. Book these rooms for a study session online using the [https://libcal.library.ubc.ca/reserve/koerner_group_study Library Room Booking System].

===Okanagan Library===
A variety of group and individual study spaces are available on two floors at UBC Okanagan Library. For more information, visit our [http://library.ok.ubc.ca/use-the-library/library-spaces/ Library Spaces] page.

===Woodward Library===
Woodward Library has group study facilities located along the east side of the second floor of the library and in the Garden Level (basement). Book these rooms for a study session online using the [https://libcal.library.ubc.ca/reserve/woodward_group_study Library Room Booking System].

For further information about Woodward Library Group Study Rooms, call the Woodward Information Desk at: (604) 822-2883. Please review these [http://woodward.library.ubc.ca/woodward/groupstudy Guidelines] for booking and using the study rooms.

[[Category:Library_Facilities]]

Library:Public-printers

2021-06-10T22:59:33Z

BarbaraSobol1: Okanagan details

{| class="wikitable"
|-
! Location
|-
| [http://hours.library.ubc.ca/#view-asian Asian Library]: entrance level near the conference room
|-
| [http://hours.library.ubc.ca/#view-biomedical Biomedical Branch Library]
|-
| [http://hours.library.ubc.ca/#view-davidlam David Lam]: levels 2 & 3
|-
| [http://hours.library.ubc.ca/#view-education Education Library]: entrance level near the Circulation Desk
|-
| [http://hours.library.ubc.ca/#view-ikblc Irving K Barber Learning Centre]:
<li>level 1 in Rare Books & Special Collections</li>
<li>level 2 outside Ike’s Cafe near the main staircase</li>
<li>level 3 in the Chapman Learning Commons outside of the Heritage Core</li>
<li>levels 3 & 4 in the Music, Art & Architecture Library</li>
|-
| [http://hours.library.ubc.ca/#view-koerner Koerner Library]: entrance level (3) across from the Circulation Desk and level 2
|-
| [http://hours.library.ubc.ca/#view-law Law Library]: levels 2 & 4
|-
| [http://hours.library.ubc.ca/#view-woodward Woodward Library]: garden level and entrance level near the Reference Desk
|-
| [http://hours.library.ubc.ca/#view-xwi7xwa Xwi7xwa Library]
|-
| [http://hours.library.ubc.ca/#view-okanagan Okanagan Library]: Library level 1 & Commons level 1
|}
[[Category:Computers_and_Technology]]

Library:UBC Library AskAway Policy Page

2021-06-04T15:54:05Z

BarbaraSobol1: updated guest login info

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Issues and error messages can be reported at https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions). Users with an OpenAthens access account (not CWL) must initiate access for each browser session by logging in at: https://openathens.library.ubc.ca/
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-06-02T14:10:30Z

BarbaraSobol1: added OpenAthens info

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Issues and error messages can be reported at https://ask.library.ubc.ca/
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* UBC implemented OpenAthens in June 2021. A login with Campus Wide Login (CWL) required at all times (on and off campus) for current students, staff, faculty. Guest users can obtain OpenAthens Accounts in-person at Koerner and Okanagan library locations (note current library service restrictions).
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extenstion](Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* Issues and error messages can be reported at https://ask.library.ubc.ca/
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:Okanagan Connect From Home

2021-05-31T23:42:28Z

BarbaraSobol1: deleting outdated info

[[Category:Okanagan Library Web Content]]

Library:Internet Access

2021-05-31T23:21:10Z

BarbaraSobol1: added Alibaba Global Accelerator info to this page as part of Connect webpage reordering due to OpenAthens implementation

==UBC Library Computer Access==
{{Library:Login}}

== Wireless Access ==
UBC hosts several wireless (wifi) networks to support students, faculty, staff, and visitors on campus.

When on campus, current students, faculty, and staff should use the '''ubcsecure''' wireless network.

Visitors to UBC from other partner institutions should use the '''eduroam''' wireless network. Note that this is also the network to use at certain UBC affiliated hospital sites.

All other visitors with no UBC affiliation should use the '''ubcvisitor''' wireless network.

For more information about these and other available wireless networks, please see
[https://it.ubc.ca/services/email-voice-internet/wireless-internet-access UBC IT Wireless Internet Access]

== Internet Access Ports ==
Internet access ports for laptops are marked either by a yellow or green sticker or a blue outlet. However, they are only available in some library branches. For more detailed information, visit the [http://it.ubc.ca/services/email-voice-internet/internet-access-ports UBC IT's Internet Access Ports information page].

== Accessing Electronic Resources off Campus (via Alibaba Global Accelerator) ==
For certain users in China who are experiencing issues connecting to UBC learning resources, including Library electronic resources, UBC IT has created the [https://it.ubc.ca/services/email-voice-internet/myvpn/alibaba-global-accelerator Alibaba Global Accelerator]. This is a targeted service and not meant for general users. The level of connectivity improvement may vary, as connection speed can also depend on other factors such as hardware, home internet connection, etc.)

Please read the [https://it.ubc.ca/services/email-voice-internet/myvpn/alibaba-global-accelerator-service-faqs Alibaba Global Accelerator FAQ] page for more information, including who is eligible to use it.
[[Category:Computers and Technology]]
{{DEFAULTSORT: }}

Library:Login

2021-05-31T23:10:51Z

BarbaraSobol1: removed reference to barcode and pin due to OpenAthens implementation

===Login===
 UBC Library computers require users to log in using their [https://it.ubc.ca/services/accounts-passwords/campus-wide-login-cwl Campus-Wide Login (CWL)] . Community members and public users can obtain guest access IDs from the library circulation desk. Government issued photo ID is required for the guest access IDs.

Library:Help for Faculty/Licensed Materials

2021-05-31T18:09:18Z

BarbaraSobol1: updated permanent URL linking instructions to reflect change from EZProxy to OpenAthens

===Electronic Materials licensed by UBC Library===

The Library licenses many electronic resources from publishers, such as ebooks, ejournals, image databases and streaming media. The license (or contract) determines how that material may be used, and some licenses may restrict the making or dissemination of copies and limit fair dealing rights. If the terms of a licence prohibit uses that would otherwise be permitted by an exception in the Copyright Act, '''''then the terms of the licence apply.'''''

Each license for each resource has a different set of permitted uses. Before sharing one of these resources with your students, you will need to ensure that you are permitted to do so in the manner you intend. For example, one journal may permit you to upload an article, book chapter, image, map, media clip etc. into your online course or professional webpage while another may require that you provide your students with a link to the item instead. When in doubt, provide students with a link. See below for information on how to provide students with stable/permanent links to licensed materials.

===License Information Database===

{| class="wikitable"
|-
| "The University of British Columbia licenses many electronic resources for its staff, faculty, and current students including indexes, databases, e-journals, and e-books. Access to these resources is governed by contractual agreements (license agreements) with resource providers.....Violations of our license terms by anyone can result in the loss of access to that resource for the entire university community." ([http://licenses.library.ubc.ca/ License Information, UBC Library])
|}

To avoid violating the University's license agreements, please check the permitted uses for the Library's [http://licenses.library.ubc.ca/ License Information] database to see the permitted uses granted by each of the Library's content providers, i.e, the publisher or database host that provides the item(s) you wish to share.

*To determine the permitted uses of a specific journal's content:
**click the "Journals" tab in the search box on the [http://www.library.ubc.ca/welcome.html Library Homepage]
**type in the title of the journal you are searching for
**on the results screen, locate the relevant journal
**click on the "permitted uses" button beside the journal name - this will take you to a full explanation of the permitted uses for that particular journal's content.

*'''NOTE:''' Many journals are obtained as part of a large package and thus may not be found in the [http://licenses.library.ubc.ca/ License Information] database under their individual titles.
**For further assistance you can contact your [http://directory.library.ubc.ca/subjectlibrarians/ Subject Liaison Librarian] or [https://about.library.ubc.ca/contact-us/ejournal-help/ E-Journal Help].

===Creating Permanent Links to Articles===

Most license agreements permit you to provide a '''Persistent Link''' (also known as PURLS, Permalinks, Static Links, and/or Stable URLs) that will take your students to the licensed version of the article. You can use the Library's Course Reserve Software via Canvas to create persistent links to required readings or you can create your own links to individual resources.

*To learn more about using Library course reserves in Canvas, see our guide to [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves].

*For instructions on creating links to Library resources, visit: [https://guides.library.ubc.ca/connect/openathens/linking Linking to Resources]

[[Category:Library_User_Guides]]

Library:UBC Library AskAway Policy Page

2021-05-11T20:56:56Z

BarbaraSobol1: limited update to eResources Authentication section with notice of OpenAthens in transition

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
* Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login).
* Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ] Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]
* UBC Library is implementing OpenAthens for authentication into licensed resources on June 2, some resources are already enabled. View [https://guides.library.ubc.ca/connect/openathens OpenAthens documentation] for all user types, FAQ and troubleshooting.
* The [https://guides.library.ubc.ca/connect/ll Library Access Browser Extension] (Lean Library) supplements access through the UBC Library website with pro-active browser pop-ups.
* View licensed resources for [https://services.library.ubc.ca/user-guides/alumni/#fragment-2c2e05bfbeb922f5ac808d8551de1022-3 Alumni]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-05-11T20:39:12Z

BarbaraSobol1: removed mobile link; moved book drop info to Facilities section

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login). Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ]
 Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]

Library Access Browser Extension (Lean Library) [https://guides.library.ubc.ca/connect/ll Guide] For UBC Alumni access, see UBC Library [http://services.library.ubc.ca/user-guides/alumni/ Alumni Guide]'s ''Online Access'' tab.
 For information about the EBSCO Academic Search and Business Source alumni editions see [https://www.alumni.ubc.ca/journals/ Ａlumni Ｅdition] Note that this service is run by the [https://www.alumni.ubc.ca/ UBC Alumni Association]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
|Outdoor Book Returns
|
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

Library:UBC Library AskAway Policy Page

2021-05-11T20:20:16Z

BarbaraSobol1: updated broken writeaway link

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/] [https://m.ubc.ca/default/libraries/ https://m.ubc.ca/default/libraries/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login). Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ]
 Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]

Library Access Browser Extension (Lean Library) [https://guides.library.ubc.ca/connect/ll Guide] For UBC Alumni access, see UBC Library [http://services.library.ubc.ca/user-guides/alumni/ Alumni Guide]'s ''Online Access'' tab.
 For information about the EBSCO Academic Search and Business Source alumni editions see [https://www.alumni.ubc.ca/journals/ Ａlumni Ｅdition] Note that this service is run by the [https://www.alumni.ubc.ca/ UBC Alumni Association]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align: top;" | How do I Log In?||
'''to Licensed Materials''' 
'''Please Note: VPN authentication ended Jan, 2013.
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway https://writeaway.ca/
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away https://writeaway.ca/
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan'''
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=example>Borrower Services</div>

|-
| style="width: 20%; vertical-align: top;" | Outdoor Book Returns ||
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
|}

Library:UBC Library AskAway Policy Page

2021-05-11T20:14:50Z

BarbaraSobol1: moved UBCO building info to covid section

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' ||'''Bookable study spaces''' are available for students, faculty and staff in the Irving K. Barber Learning Centre Monday through Saturday. This space includes access to desktop computers, printing, and scanning and is organized to ensure safe physical distancing at all times. Non-medical masks are required. Library users will be limited to 5 reservations per week.
Other UBC Library branches across the Vancouver campus will remain closed until further notice.

At UBC Okanagan, limited study spaces are available in The Commons.

The Library has launched an '''on-campus pick-up service''' to enable UBC Library users to access items in the collection that are not available in electronic formats.

Materials can be ordered by selecting the “Get it” option in the record of the item in the library catalogue.

Requests will be processed within 7 business days, held for up to 2 weeks at Koerner Library, and made available for pick-up on Monday, Tuesday, Wednesday 11 a.m. – 4 p.m. and Thursday 11 a.m. – 6 p.m. Library users will be notified that their items are available for pick-up by email. Scanned items are subject to the same processing time and will be emailed to the requestor.

UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, 2020, and users are now asked to renew materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/] [https://m.ubc.ca/default/libraries/ https://m.ubc.ca/default/libraries/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations]

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login). Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ]
 Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]

Library Access Browser Extension (Lean Library) [https://guides.library.ubc.ca/connect/ll Guide] For UBC Alumni access, see UBC Library [http://services.library.ubc.ca/user-guides/alumni/ Alumni Guide]'s ''Online Access'' tab.
 For information about the EBSCO Academic Search and Business Source alumni editions see [https://www.alumni.ubc.ca/journals/ Ａlumni Ｅdition] Note that this service is run by the [https://www.alumni.ubc.ca/ UBC Alumni Association]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.

While Library locations are closed, not everything in the storage locations (ASRS and PARC) is available for Request. For more information please see [https://services.library.ubc.ca/borrowing-services/storage/ Access Storage (ASRS/PARC) guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align: top;" | How do I Log In?||
'''to Licensed Materials''' 
'''Please Note: VPN authentication ended Jan, 2013.
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=] Closed May-August.
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=]
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan''' 
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=example>Borrower Services</div>

|-
| style="width: 20%; vertical-align: top;" | Outdoor Book Returns ||
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
|}

Library:UBC Library AskAway Policy Page

2020-09-22T22:43:00Z

BarbaraSobol1: added browser extension to database/eResource section

{| class="wikitable"
|-
| style="width: 20%" | '''UBC Library updates regarding COVID-19''' || '''Beginning September 8, a limited number of bookable study spaces in the Irving K. Barber Learning Centre will be available Monday through Saturday. Due to COVID-19, most UBC Library branches will remain closed. Loan regulations will be implemented September 14, please renew your materials online. The Library continues to provide access to electronic resources, librarian support and continues to offer an on-campus materials pick-up service to enable access to items in the collection that are not available in electronic formats.'''
UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/

UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
|-
|'''COVID-19 Update:Returns, Recalls, and Fines at UBC'''
|Loan regulations have been implemented since September 14, and users are now asked to materials online. Here is a list of problem cases and how we are responding:
* There are certain buildings that people are unable to access due to COVID closures or construction. This means there are library materials locked in these buildings that cannot be returned.
** Messaging is – this is an unavoidable situation and there is nothing the patron can do so the Library has a work around so patrons are not fined. '''Let patrons know to contact UBC Library Borrower Services who will help them via [https://services.library.ubc.ca/borrowing-services/library-account/my-library-account-assistance/ Assistance Form].'''
* People do not want to travel to campus to return books that are due, overdue, or recalled.
** Messaging is:
*** The library is supporting the learning and research of all UBC students and faculty. To do this, physical items need to be made available for all borrowers. For people who will have expired accounts as of September 15th, Borrower Services will not extend their account, but they will extend the specific items to have a due date for end of October, for items currently signed out. This gives patrons 6 weeks from expiry of their library account to return their items. If a patron’s card has expired (as many have as of September 15th), extending an items due date does not extend their electronic access.
*** '''Recalled items have to be returned, no exceptions.''' If the patron is out of the area or uncomfortable coming to campus the items must be sent through Canada Post or courier (at the cost of the patron).
|-
|Library Homepage
|http://www.library.ubc.ca/
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/] [https://m.ubc.ca/default/libraries/ https://m.ubc.ca/default/libraries/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] At UBC Okanagan, limited study spaces are available in The Commons.

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login). Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ]
 Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]

Library Access Browser Extension (Lean Library) [https://guides.library.ubc.ca/connect/ll Guide] For UBC Alumni access, see UBC Library [http://services.library.ubc.ca/user-guides/alumni/ Alumni Guide]'s ''Online Access'' tab.
 For information about the EBSCO Academic Search and Business Source alumni editions see [https://www.alumni.ubc.ca/journals/ Ａlumni Ｅdition] Note that this service is run by the [https://www.alumni.ubc.ca/ UBC Alumni Association]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.
 ASRS [http://services.library.ubc.ca/borrowing-services/asrs/ step by step guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align: top;" | How do I Log In?||
'''to Licensed Materials''' 
'''Please Note: VPN authentication ended Jan, 2013.
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=] Closed May-August.
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=]
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan''' 
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=example>Borrower Services</div>

|-
| style="width: 20%; vertical-align: top;" | Outdoor Book Returns ||
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
|}

Library:UBC Library AskAway Policy Page

2020-08-27T18:54:35Z

BarbaraSobol1: Okanagan details

{| class="wikitable"
|-
| style="width: 20%" | '''Library Homepage''' || UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/
UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
'''Due to the quickly evolving situation with COVID-19, UBC Library branches across the Vancouver and Okanagan campuses will remain closed until further notice. The library continues to provide access to electronic resources and librarian support for research, teaching and learning. Please see the website for updates'''.
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/] [https://m.ubc.ca/default/libraries/ https://m.ubc.ca/default/libraries/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] At UBC Okanagan, limited study spaces are available in The Commons.

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or e-mail contact the appropriate subject librarian as per the link below. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login). Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ]
 Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]
 For UBC Alumni access, see UBC Library [http://services.library.ubc.ca/user-guides/alumni/ Alumni Guide]'s ''Online Access'' tab.
 For information about the EBSCO Academic Search and Business Source alumni editions see [https://www.alumni.ubc.ca/journals/ Ａlumni Ｅdition] Note that this service is run by the [https://www.alumni.ubc.ca/　UBC Alumni Association]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.
 ASRS [http://services.library.ubc.ca/borrowing-services/asrs/ step by step guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align: top;" | How do I Log In?||
'''to Licensed Materials''' 
'''Please Note: VPN authentication ended Jan, 2013.
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=] Closed May-August.
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=]
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan''' 
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=example>Borrower Services</div>

|-
| style="width: 20%; vertical-align: top;" | Outdoor Book Returns ||
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
|}

Library:UBC Library AskAway Policy Page

2020-08-13T20:12:57Z

BarbaraSobol1: Okanagan specific updates

{| class="wikitable"
|-
| style="width: 20%" | '''Library Homepage''' || UBC - Vancouver COVID - 19 Updates: https://services.library.ubc.ca/covid-19-response/
UBC - Okanagan COVID - 19 Updates: https://library.ok.ubc.ca/covid-19/
'''Due to the quickly evolving situation with COVID-19, UBC Library branches across the Vancouver and Okanagan campuses will remain closed until further notice. The library continues to provide access to electronic resources and librarian support for research, teaching and learning. Please see the website for updates'''.
|-
| Mobile Site || [http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/ http://about.library.ubc.ca/2014/10/29/browse-library-journals-from-your-tablet-or-mobile-phone/] [https://m.ubc.ca/default/libraries/ https://m.ubc.ca/default/libraries/]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''General Information'''
|-
| Library Branches || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] 

|-
| Service Hours || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
[http://hours.library.ubc.ca/ Hours and Locations] Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre

building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are ''inside'' the Barber Learning Centre.
|-
| Library Policies || [http://services.library.ubc.ca/borrowing-services/loan-policies-regulations/ Loan Policies and Fines] | [http://about.library.ubc.ca/policies/ Copyright, Technology Use, Digital Collections, Collections and Spaces] [http://about.library.ubc.ca/policies/food-and-drink-policy/ Food and Drink]
|-
| Library Floor Plans || [https://wiki.ubc.ca/images/8/8a/Irving_K._Barber_Learning_Centre_Map_2013.pdf Irving K. Barber Learning Centre Building Guide] 
[http://barberlibrary.sites.olt.ubc.ca/files/2017/08/stacksmap.pdf Music, Art and Architecture Library] 
[https://wiki.ubc.ca/Library:Woodward_Floorplan_MainFLoor Woodward Library] Main Floor 
[http://law-library.sites.olt.ubc.ca/files/2012/06/UBC_Law_Library_Layout.pdf Law Library] 
[http://services.library.ubc.ca/facilities/disability-access-by-building/ Disability Access by Building]
|-
| Circulation/ Checkout/ Loans Phone Numbers || Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.
On location websites. [http://hours.library.ubc.ca/ Hours and Locations] → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.
|-
| Reference Desk Phone Numbers || [http://about.library.ubc.ca/contact-us/reference-assistance/#phone Basic reference assistance by phone] - Due to the physical space closure of the library please email using the general reference query form at [https://www.library.ubc.ca/help/ask-colorbox.html AskMe!]
or reference assistance or e-mail contact the appropriate subject librarian as per the link below.

|-
| Email Address for Reference Questions || [http://www.library.ubc.ca/home/forms/reference-form.html Fill in a form] or email the [http://directory.library.ubc.ca/subjectlibrarians/ appropriate subject librarian].
|-
|E-Resources Emergency Contact
|(604) 822-4192 M-F and [mailto:lib-ejhelp@interchange.ubc.ca via email] - lib-ejhelp@lists.ubc.ca
Also check the [https://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResources blog] for technical bulletins for Eresource access problems Trouble-shooting with patron: https://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|-
|Technical Help
|Technical Assistance [http://about.library.ubc.ca/contact-us/technical-assistance/ online forms].
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Resources & Services'''
|-
| Catalogue || "Books & Media" search on the [http://www.library.ubc.ca library home page], or direct link: [http://webcat.library.ubc.ca http://webcat.library.ubc.ca]
|-
| Library Search || Summon is the default "General" search on [http://www.library.ubc.ca the library homepage.]
|-
| Indexes & Databases || "Indexes & Databases" search on [http://www.library.ubc.ca http://www.library.ubc.ca], or direct link: [http://resources.library.ubc.ca/ http://resources.library.ubc.ca/] Google Scholar [http://resources.library.ubc.ca/page.php?id=524 http://resources.library.ubc.ca/page.php?id=524]
|-
| Database/eResource Authentication ||
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login). Off-campus access [http://services.library.ubc.ca/off-campus-access/connect-from-home/ezproxy-vpn-faq/ FAQ]
 Electronic resources [http://www.library.ubc.ca/home/forms/ejournalhelp.html troubleshooting form]
 For UBC Alumni access, see UBC Library [http://services.library.ubc.ca/user-guides/alumni/ Alumni Guide]'s ''Online Access'' tab.
 For information about the EBSCO Academic Search and Business Source alumni editions see [https://www.alumni.ubc.ca/journals/ Ａlumni Ｅdition] Note that this service is run by the [https://www.alumni.ubc.ca/　UBC Alumni Association]
|-
| UBC Digital Collections || Main digital collection page: [http://digitalcollections.library.ubc.ca/ http://digitalcollections.library.ubc.ca/] Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): [http://www.library.ubc.ca/archives/documents.html http://www.library.ubc.ca/archives/documents.html] UBC Historical Photograph Collection: [http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos]
|-
| Subject Guides ||
Via the [http://help.library.ubc.ca/ Get Research Help]page. Scroll down to '''Finding Resources''' for Research Guides ([http://guides.library.ubc.ca direct link]) for each discipline and department, plus multidisciplinary and format-specific guides. Some specific [http://guides.library.ubc.ca/?b=p Course Guides] are available

|-

| Citation Guides || [http://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/ How to Cite] and a list of [https://help.library.ubc.ca/evaluating-and-citing-sources/how-to-cite/#MajorStyles-3 Major Style Guides].
|-
|Citation Formatting Help ||Refer to library branch or subject librarian. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-

| Instruction || [http://elred.library.ubc.ca/libs/dashboard/ Instruction Calendar]
|-
| List of Librarians || Search [http://directory.library.ubc.ca/subjectlibrarians/ Subject Librarians] by name or subject area. Available via the "Ask Us" link on the [http://www.library.ubc.ca library homepage]. Remember to ask which campus (Vancouver or Okanagan) a patron is from and refer appropriately.
|-
| Course Reserves || Access to Course Reserve Materials for all courses is provided via [https://courses.library.ubc.ca/ LOCR(Library Online Course Reserves], UBC's installation of Canvas (course content management system.
'''***Note that due to COVID-19 the physical locations of the UBC Vancouver & Okanagan libraries are closed until further notice.''' 
General Info at [http://services.library.ubc.ca/borrowing-services/course-reserves/ Course Reserves]. 
Course Reserve materials cannot be borrowed by UBC staff, Community Borrower or Alumni cardholders. UBC students and UBC Faculty may sign out course reserve materials on short-term loan. 
Students may access their course reading list via their Canvas course or the [https://courses.library.ubc.ca/ library webpage] by using their CWL (Campus Wide Login). 
For faculty and instructors with queries about course reserve please consult the reserve [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#InstructorResources-0 Instructors' Guide], and you may also contact reserve staff directly via the [https://services.library.ubc.ca/borrowing-services/using-course-reserves/#Contacts-3 Contacts] page for your branch library 
For faculty and instructors who wish to add the course reserve module into their Canvas courses to please consult the [http://lthub.ubc.ca/guides/canvas/library-online-course-reserves-locr-for-canvas/ Canvas user's guide section]. 

|-
| Interlibrary Loans || [http://services.library.ubc.ca/borrowing-services/ill/ Interlibrary Loan]

|-
| Ejournals and Print Journals || Journal tab on [http://www.library.ubc.ca/ library Home Page]or [http://search.library.ubc.ca/#journals Journal title search] 
or [http://webcat1.library.ubc.ca/vwebv/searchBasic Journal title search in catalogue] 
Electronic resources link to full text in UBC licensed databases is called UBC eLink.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Borrowing Information'''
|-
| Library Cards || [http://services.library.ubc.ca/borrowing-services/library-cards/ How to Get a Library Card] 
|-
| Loan Periods || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Recalls/ Requests, including ASRS || From the [http://webcat1.library.ubc.ca/vwebv/searchBasic catalogue] record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.
 ASRS [http://services.library.ubc.ca/borrowing-services/asrs/ step by step guide]. 
Note: Recalls are available '''only''' for books that are currently checked out. 
Members of the public (i.e. who do not have a CWL or Barcode/PIN) may request ASRS retrieval in person at the Circulation Desk, Level 3, Irving K. Barber Learning Centre, same open hours as [http://hours.library.ubc.ca/#view-library Music, Art and Architecture Library].
|-
| Transfer book to/from UBCO || [http://services.library.ubc.ca/borrowing-services/docdel/ Borrowing between UBC Campuses (DocDel)].
|-
| Renewals Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account].
|-
| Fines/Penalties || [http://services.library.ubc.ca/borrowing-services/fines/ Loan Policies and Fines]
|-
| Borrowing Policies || [http://www.library.ubc.ca/home/about/borrower/loan-reg.html Loan Regulations]
|-
| Library Account Information || Log into [http://www.library.ubc.ca/home/libaccount.html My Library Account]
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Equipment & Facilities'''
|-
| Internet/Wireless Access || [http://services.library.ubc.ca/computers-technology/internet-access/ http://services.library.ubc.ca/computers-technology/internet-access/]
|-
| Photocopiers, Printers and PayForPrint || [http://services.library.ubc.ca/library-facilities/copy-print/ Photocopying & Printing] information for UBCV and UBCO. 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-students-faculty-staff/ UBC Card Pay For Print - Students, Staff and Faculty] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/pay-for-print-visitors-guests/ Pay For Print for Visitors and Guests at UBC-V] 
[http://services.library.ubc.ca/computers-technology/copy-print-scan/complete-list-of-public-printers/ Complete list of public printers at UBC-V] 
|-
| Scanners || [http://services.library.ubc.ca/computers-technology/scanning/ Scanning]
|-
| Microfilm/Microfiche || All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is [http://hours.library.ubc.ca/#view-koerner open]. '''First-time users must visit during [http://koerner.library.ubc.ca/koerner-library/hours/ Research Commons and Reference hours]''' for assistance and instruction on how to use the readers by staff at the [http://koerner.library.ubc.ca/research-help/ Research Commons desk on Koerner Library, Floor 2]. [http://hss.library.ubc.ca/microforms/ Collection description].
|-
| Meeting/ Study Rooms || [http://services.library.ubc.ca/facilities/group-silent-study-space/ Group and Silent Study Space]
|-
| Computer Labs || General: [http://services.library.ubc.ca/library-facilities/public-computers/ http://services.library.ubc.ca/library-facilities/public-computers/] 
[http://guides.library.ubc.ca/gis/labs Data/GIS Lab, Koerner Library 218A]: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours. 
[http://guides.library.ubc.ca/gis/labs Koerner Library Room 217]: SPSS, ArcGIS, etc. Note availability info. 
[https://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms], Irving K. Barber Learning Centre: Includes four high-tech, acoustically buffered multimedia rooms and carrels that house Mac multimedia workstations and various types of listening equipment. Note access requirements.
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Campus Information'''
|-
| Academic Calendar || UBC Vancouver :[http://www.calendar.ubc.ca/vancouver/ http://www.calendar.ubc.ca/vancouver/] UBC Okanagan: [http://okanagan.students.ubc.ca/calendar/ http://okanagan.students.ubc.ca/calendar/]
|-
| Class Timetable || [https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0 https://courses.students.ubc.ca/cs/main?pname=subjarea&tname=subjareas&req=0]
|-
| Exam Schedules || [https://students.ubc.ca/enrolment/exams/exam-schedule https://students.ubc.ca/enrolment/exams/exam-schedule]
|-
| Campus Maps || [http://www.maps.ubc.ca/PROD/printMaps.php http://www.maps.ubc.ca/PROD/printMaps.php]
|-
| Campus Web Site Map || Vancouver Campus Map: [http://www.maps.ubc.ca/PROD/index.php http://www.maps.ubc.ca/PROD/index.php]
Okanagan Campus Map: https://maps.ok.ubc.ca/
|-
| colspan="2" style="background-color: rgb(51, 204, 255); color: black" | '''Other Resources'''
|-
| AskAway Local Administrator(s) ||
[mailto:veronika.kollbrand@ubc.ca Veronika Kollbrand: 604-822-4203] 
[mailto:tomoko.kitayama@ubc.ca Tomoko Kitayama Yen: 604-822-0960] 
[mailto:patricia.foster@ubc.ca Patricia Foster - schedules & listservs: 604-822-5585] 
|}
 
== More Info ==
{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Closures and Collection Moves</div>
|-
| style="width: 20%; vertical-align: top;" | Science and Engineering ||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to [http://woodward.library.ubc.ca/ Woodward Library] 
'''QA (Math) call numbers remain in the Barber Learning Centre'''. 
|-
| style="width: 20%; vertical-align: top;" | St. Paul's and Hamber Libraries ||
Since April 30, 2013, these are no longer UBC Library branch libraries. More [http://woodward.library.ubc.ca/services-at-hospitals/ info]. 
'''[http://www.library.ubc.ca/bmb/ BMB Library ] at Vancouver General Hospital continues to be a UBC Library branch'''.
|-
| style="width: 20%; vertical-align: top;" | Music Library ||Collections and services have moved to Irving K. Barber Learning Centre, as part of the [http://barber.library.ubc.ca/ Music, Art and Architecture Library]
|-
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Most Frequently Asked</div>
|-
| style="width: 20%; vertical-align: top;" | How do I Log In?||
'''to Licensed Materials''' 
'''Please Note: VPN authentication ended Jan, 2013.
|-
| style="width: 20%; vertical-align:top;" | eResources News and Updates || Current information on Library [http://techserv.library.ubc.ca/divisions/eresources/eresources-blog/ eResource blog], [http://twitter.com/ubceres Twitter feed] and UBC IT Bulletins [http://bulletins.it.ubc.ca http://bulletins.it.ubc.ca/]
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=General>General Information</div>
|-
| style="width: 20%; vertical-align: top;" | Webpages and Tutorials for Large Courses ||
* Science Course Guides: [http://guides.library.ubc.ca/friendly.php?s=scienceguide http://guides.library.ubc.ca/friendly.php?s=scienceguide]
* APSC 201 [http://guides.library.ubc.ca/content.php?pid=417391 http://guides.library.ubc.ca/content.php?pid=417391]
* APSC 263 [http://guides.library.ubc.ca/content.php?pid=431244 http://guides.library.ubc.ca/content.php?pid=431244]
* BIOL 140: [http://guides.library.ubc.ca/content.php?pid=483067 http://guides.library.ubc.ca/content.php?pid=483067]

|-
| style="width: 20%; vertical-align: top;" | General Search Video Tutorials ||

* Basic Features of Summon [http://guides.library.ubc.ca/c.php?g=307337 http://guides.library.ubc.ca/c.php?g=307337]
* Using the peer review limiter in Summon [http://guides.library.ubc.ca/c.php?g=307336 http://guides.library.ubc.ca/c.php?g=307336]
* Summon Advanced Searching [https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E https://youtu.be/SfLtlvNj6K0?list=PL6F68B2A91B92697E]
* Books & Media :Introduction to Searching in the UBC Library Catalogue [http://guides.library.ubc.ca/c.php?g=307359 http://guides.library.ubc.ca/c.php?g=307359]
* Advanced Searching in the UBC Library Catalogue [https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E https://youtu.be/u0GKcrXIPfo?list=PL6F68B2A91B92697E]
* Search UBC Collections Portal [https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E https://youtu.be/6yyTJLJFi2w?list=PL6F68B2A91B92697E]
* UBC Library Research Guides [https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E https://youtu.be/JB3DDtWl6Bo?list=PL6F68B2A91B92697E]
* Distinguishing Between a Scholarly and Popular Source [https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E https://youtu.be/STbb7QqY210?list=PL6F68B2A91B92697E]

|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5" width="100%"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=FAQ>Resources and Services</div>
|-
| style="width: 20%; vertical-align: top;" |Refworks || [http://resources.library.ubc.ca/901 Direct to Refworks] [http://help.library.ubc.ca/evaluating-and-citing-sources/refworks-write-n-cite/ Refworks account information and Group Code]
|-

| style="width: 20%; vertical-align: top;" | Theses & Dissertations ||
Finding: [http://guides.library.ubc.ca/theses http://guides.library.ubc.ca/theses] 
'''All UBC theses are available in digital format.'''
 Thesis formatting help (UBCV): [http://guides.library.ubc.ca/library_research_commons/thesis_formatting http://guides.library.ubc.ca/library_research_commons/thesis_formatting]
|-
| style="width: 20%; vertical-align: top;" |Videomatica Collection || Comprehensive [http://collections.library.ubc.ca/featured-collections/videomatica/faq Videomatica FAQ]
|-
| style="width: 20%; vertical-align: top;" | UBC Calendars || Digitized: [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=5317154 1909-2009]. In print: at [http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1209095 multiple locations].
|-
| style="width: 20%; vertical-align: top;" |Suggest a book || [http://about.library.ubc.ca/contact-us/suggest-a-book/ http://about.library.ubc.ca/contact-us/suggest-a-book/]
|-
| style="width: 20%; vertical-align: top;" | Writing Help ||
'''Both Campuses'''
*WriteAway [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=] Closed May-August.
 
'''UBC Vancouver''' 
The Writing Centre
*Write Away [https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage= https://etutoring.bccampus.ca/login.cfm?institutionid=14&returnPage=]
*Drop-in and by-appointment tutoring:[http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/ http://learningcommons.ubc.ca/tutoring-studying/improve-your-writing/]
*Non-credit courses: [https://extendedlearning.ubc.ca/study-topic/writing https://extendedlearning.ubc.ca/study-topic/writing]
*Writing Centre Resources: [https://learningcommons.ubc.ca/improve-your-writing/writing-resources/ https://learningcommons.ubc.ca/improve-your-writing/writing-resources/] 
* Writing Coaching (for students in the Sauder School of Business): [https://mybcom.sauder.ubc.ca/get-better-grades/communication https://mybcom.sauder.ubc.ca/get-better-grades/communication]

'''UBC Okanagan''' 
*Undergrads: Student Learning Hub: https://students.ok.ubc.ca/academic-success/learning-hub/ (tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies)
*Graduate Students: Centre for Scholarly Communication [http://library.ok.ubc.ca/wrs/csc/ http://library.ok.ubc.ca/wrs/csc/]
|-
|
|
|}

{| style="font-size:12px;" cellspacing="4" cellpadding="5"
! colspan="2" align="left" style="background-color:#33ccff;"| <div id=example>Borrower Services</div>

|-
| style="width: 20%; vertical-align: top;" | Outdoor Book Returns ||
*Irving K. Barber Learning Centre: about 10 meters to the right of the [http://www.students.ubc.ca/classroomservices/buildings-and-classrooms/?code=IBLC East Mall entrance doors]
*Koerner Library: Slot a few meters to the right of the front doors
*Education Library: Large bin at the Scarfe building entrance
*Woodward Library: Book drop located in the UBC Instructional Resources Centre, beside the Woodward Library entrance
*Okanagan Library: Book drop located outside main library entrance
|-
|}

Library:Technology Spaces

2020-06-18T15:26:24Z

BarbaraSobol1:

==At UBC Vancouver==
===Technology Spaces at UBC Vancouver Libraries===
__NOTOC__
{|
|-
|
[[File:Clc1.jpeg|150px|left]]
'''[http://learningcommons.ubc.ca/tech-support/computers/ Chapman Learning Commons]'''

Located on level 3 of the Irving K. Barber Learning Centre, the Chapman Learning Commons includes multimedia workstations with advanced software, flatbed scanners, and a variety of [https://learningcommons.ubc.ca/tech-support/equipment-lending/ equipment for loan]. 
||
[[File:DIY Media Studio-web2.jpg|150px|left]]
'''[https://learningcommons.ubc.ca/tech-support/diy-media-studio/ DIY Media Studio]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, this studio has equipment and software to record high quality video and audio. Available to be [https://libcal.library.ubc.ca/reserve/rs booked online].
|-
|[[File:Media2.png|150px|left]]
'''[http://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, the Library has two acoustically buffered multimedia rooms. Available for students and staff to [https://libcal.library.ubc.ca/spaces?lid=1811&gid=3196 book online].
|[[File:GIS-lab2.png|150px|left]]
'''[http://guides.library.ubc.ca/gis Data & GIS Lab]'''

Koerner Library’s lab featuring dedicated workstations and software for Geographical Information Systems and statistics project work.

||
|-
|'''[https://researchcommons.library.ubc.ca/digital-scholarship-lab-use-policy-and-guideline/ Digital Scholarship Lab]'''

The Digital Scholarship Lab is a collaborative space with enhanced workstations, specialized software and access to functional specialists. It supports data, GIS and other digital scholarship and research project needs that require more computing power.
|
|
|}
==At UBC Okanagan==
===Technology Spaces at UBC Okanagan Library===
[[File:InnovationLib-6-thumb.jpg|150px|left]]
'''[http://library.ok.ubc.ca/about-us/innovationlibrary Innovation Library (Okanagan)]'''

Located in downtown Kelowna, the Innovation Library provides convenient access to Library resources on three laptops, accessible to UBC users and community researchers.

Library:Technology Spaces

2020-06-18T15:21:24Z

BarbaraSobol1: fixed table layout

==At UBC Vancouver==
__NOTOC__
{|
|-
|
[[File:Clc1.jpeg|150px|left]]
'''[http://learningcommons.ubc.ca/tech-support/computers/ Chapman Learning Commons]'''

Located on level 3 of the Irving K. Barber Learning Centre, the Chapman Learning Commons includes multimedia workstations with advanced software, flatbed scanners, and a variety of [https://learningcommons.ubc.ca/tech-support/equipment-lending/ equipment for loan]. 
||
[[File:DIY Media Studio-web2.jpg|150px|left]]
'''[https://learningcommons.ubc.ca/tech-support/diy-media-studio/ DIY Media Studio]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, this studio has equipment and software to record high quality video and audio. Available to be [https://libcal.library.ubc.ca/reserve/rs booked online].
|-
|[[File:Media2.png|150px|left]]
'''[http://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, the Library has two acoustically buffered multimedia rooms. Available for students and staff to [https://libcal.library.ubc.ca/spaces?lid=1811&gid=3196 book online].
|[[File:GIS-lab2.png|150px|left]]
'''[http://guides.library.ubc.ca/gis Data & GIS Lab]'''

Koerner Library’s lab featuring dedicated workstations and software for Geographical Information Systems and statistics project work.

||
|-
|'''[https://researchcommons.library.ubc.ca/digital-scholarship-lab-use-policy-and-guideline/ Digital Scholarship Lab]'''

The Digital Scholarship Lab is a collaborative space with enhanced workstations, specialized software and access to functional specialists. It supports data, GIS and other digital scholarship and research project needs that require more computing power.
|
|
|}
==At UBC Okanagan==
[[File:InnovationLib-6-thumb.jpg|150px|left]]
'''[http://library.ok.ubc.ca/about-us/innovationlibrary Innovation Library (Okanagan)]'''

Located in downtown Kelowna, the Innovation Library provides convenient access to Library resources on three laptops, accessible to UBC users and community researchers.

Library:Technology Spaces

2020-06-18T15:20:20Z

BarbaraSobol1:

==At UBC Vancouver==
__NOTOC__
{|
|-
|
[[File:Clc1.jpeg|150px|left]]
'''[http://learningcommons.ubc.ca/tech-support/computers/ Chapman Learning Commons]'''

Located on level 3 of the Irving K. Barber Learning Centre, the Chapman Learning Commons includes multimedia workstations with advanced software, flatbed scanners, and a variety of [https://learningcommons.ubc.ca/tech-support/equipment-lending/ equipment for loan]. 
||
[[File:DIY Media Studio-web2.jpg|150px|left]]
'''[https://learningcommons.ubc.ca/tech-support/diy-media-studio/ DIY Media Studio]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, this studio has equipment and software to record high quality video and audio. Available to be [https://libcal.library.ubc.ca/reserve/rs booked online].
|-
|[[File:Media2.png|150px|left]]
'''[http://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, the Library has two acoustically buffered multimedia rooms. Available for students and staff to [https://libcal.library.ubc.ca/spaces?lid=1811&gid=3196 book online].
|[[File:GIS-lab2.png|150px|left]]
'''[http://guides.library.ubc.ca/gis Data & GIS Lab]'''

Koerner Library’s lab featuring dedicated workstations and software for Geographical Information Systems and statistics project work.

||'''[https://researchcommons.library.ubc.ca/digital-scholarship-lab-use-policy-and-guideline/ Digital Scholarship Lab]'''

The Digital Scholarship Lab is a collaborative space with enhanced workstations, specialized software and access to functional specialists. It supports data, GIS and other digital scholarship and research project needs that require more computing power.
|}|-
|

==At UBC Okanagan==
[[File:InnovationLib-6-thumb.jpg|150px|left]]
'''[http://library.ok.ubc.ca/about-us/innovationlibrary Innovation Library (Okanagan)]'''

Located in downtown Kelowna, the Innovation Library provides convenient access to Library resources on three laptops, accessible to UBC users and community researchers.

Library:Technology Spaces

2020-06-18T15:19:27Z

BarbaraSobol1:

==At UBC Vancouver==
__NOTOC__
{|
|-
|
[[File:Clc1.jpeg|150px|left]]
'''[http://learningcommons.ubc.ca/tech-support/computers/ Chapman Learning Commons]'''

Located on level 3 of the Irving K. Barber Learning Centre, the Chapman Learning Commons includes multimedia workstations with advanced software, flatbed scanners, and a variety of [https://learningcommons.ubc.ca/tech-support/equipment-lending/ equipment for loan]. 
||
[[File:DIY Media Studio-web2.jpg|150px|left]]
'''[https://learningcommons.ubc.ca/tech-support/diy-media-studio/ DIY Media Studio]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, this studio has equipment and software to record high quality video and audio. Available to be [https://libcal.library.ubc.ca/reserve/rs booked online].
|-
|[[File:Media2.png|150px|left]]
'''[http://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, the Library has two acoustically buffered multimedia rooms. Available for students and staff to [https://libcal.library.ubc.ca/spaces?lid=1811&gid=3196 book online].
|[[File:GIS-lab2.png|150px|left]]
'''[http://guides.library.ubc.ca/gis Data & GIS Lab]'''

Koerner Library’s lab featuring dedicated workstations and software for Geographical Information Systems and statistics project work.

||'''[https://researchcommons.library.ubc.ca/digital-scholarship-lab-use-policy-and-guideline/ Digital Scholarship Lab]'''

The Digital Scholarship Lab is a collaborative space with enhanced workstations, specialized software and access to functional specialists. It supports data, GIS and other digital scholarship and research project needs that require more computing power.
|}

==At UBC Okanagan==
|-
|[[File:InnovationLib-6-thumb.jpg|150px|left]]
'''[http://library.ok.ubc.ca/about-us/innovationlibrary Innovation Library (Okanagan)]'''

Located in downtown Kelowna, the Innovation Library provides convenient access to Library resources on three laptops, accessible to UBC users and community researchers.

Library:Technology Spaces

2020-06-18T15:16:27Z

BarbaraSobol1:

==At UBC Vancouver==
__NOTOC__
{|
|-
|
[[File:Clc1.jpeg|150px|left]]
'''[http://learningcommons.ubc.ca/tech-support/computers/ Chapman Learning Commons]'''

Located on level 3 of the Irving K. Barber Learning Centre, the Chapman Learning Commons includes multimedia workstations with advanced software, flatbed scanners, and a variety of [https://learningcommons.ubc.ca/tech-support/equipment-lending/ equipment for loan]. 
||
[[File:DIY Media Studio-web2.jpg|150px|left]]
'''[https://learningcommons.ubc.ca/tech-support/diy-media-studio/ DIY Media Studio]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, this studio has equipment and software to record high quality video and audio. Available to be [https://libcal.library.ubc.ca/reserve/rs booked online].
|-
|[[File:Media2.png|150px|left]]
'''[http://barber.library.ubc.ca/facilities-technology/dmr/ Digital Media Rooms]'''

Located in the Music, Art & Architecture Library on level 3 of the Irving K Barber Learning Centre, the Library has two acoustically buffered multimedia rooms. Available for students and staff to [https://libcal.library.ubc.ca/spaces?lid=1811&gid=3196 book online].
|[[File:GIS-lab2.png|150px|left]]
'''[http://guides.library.ubc.ca/gis Data & GIS Lab]'''

Koerner Library’s lab featuring dedicated workstations and software for Geographical Information Systems and statistics project work.
|-
|[[File:InnovationLib-6-thumb.jpg|150px|left]]
'''[http://library.ok.ubc.ca/about-us/innovationlibrary Innovation Library (Okanagan)]'''

Located in downtown Kelowna, the Innovation Library provides convenient access to Library resources on three laptops, accessible to UBC users and community researchers.
||'''[https://researchcommons.library.ubc.ca/digital-scholarship-lab-use-policy-and-guideline/ Digital Scholarship Lab]'''

The Digital Scholarship Lab is a collaborative space with enhanced workstations, specialized software and access to functional specialists. It supports data, GIS and other digital scholarship and research project needs that require more computing power.
|}