Library:UBC Library AskAway Policy Page
|Library Branches||Hours and Locations
|Service Hours||Hours and Locations Click on location name to see building open hours and Reference help hours. Note that Irving K. Barber Learning Centre building is open much longer than Music, Art and Architecture Library or Rare Books and Special Collections which are inside the Barber Learning Centre.|
|Library Policies||Copyright, Technology Use, Digital Collections, Collections and Spaces
Food and Drink
|Library Floor Plans||Irving K. Barber Learning Centre Building Guide
|Circulation/ Checkout/ Loans Phone Numbers||On location websites. Hours and Locations → Location/Branch Name → Location/Branch Page → Phone/Fax/Email or Contact Us link.|
|Reference Desk Phone Numbers||Basic reference assistance by phone|
|Email Address for Reference Questions||Fill in a form or email the appropriate subject librarian.|
|Resources & Services|
|Catalogue||"Books & Media" search on the library home page, or direct link: http://webcat.library.ubc.ca|
|Library Search||Summon is the default "General" search on the library homepage.|
|Indexes & Databases||"Indexes & Databases" search on http://www.library.ubc.ca, or direct link: http://resources.library.ubc.ca/
Google Scholar http://resources.library.ubc.ca/page.php?id=524
Access to licensed materials is via EZproxy only. Most users will log in with their CWL (Campus Wide Login).
|UBC Digital Collections||Main digital collection page: http://digitalcollections.library.ubc.ca/
Digital copies of important documents from the University's history (i.e. yearbooks, department handbooks, senate minutes, annual reports etc.. ): http://www.library.ubc.ca/archives/documents.html
UBC Historical Photograph Collection: http://digitalcollections.library.ubc.ca/cdm/landingpage/collection/arphotos
Via the Get Research Helppage. Scroll down to Finding Resources for Research Guides (direct link) for each discipline and department, plus multidisciplinary and format-specific guides. Course Guides available via Research Guides: look for the tab.
|Citation Formatting Help||Refer to library branch or subject librarian.|
|List of Librarians||Search Subject Librarians by name or subject area. Available via the "Ask an Expert" link on the library homepage.|
|Reserves||Access to Course Reserve Materials for all courses is provided via Connect, UBC's installation of Blackboard.
Info at Course Reserves.
|Interlibrary Loans||Interlibrary Loan|
|Ejournals and Print Journals||Journal tab on library Home Pageor Journal title search
or Journal title search in catalogue
|Technical Help||Technical Assistance online forms.|
|E-Resources Emergency Contact||(604) 822-4192 M-F and via email - firstname.lastname@example.org .
Trouble-shooting with patron: http://wiki.ubc.ca/Library:EResources%26Access_Documentation_Public_Desk_Triage
|Library Cards||How to Get a Library Card
|Loan Periods||Loan Regulations|
|Recalls/ Requests, including ASRS||From the catalogue record for the book, choose "Request this item: Recall/ASRS" from the Actions menu on the right. Log in with CWL/Barcode PIN and choose "Recall" or "ASRS Request" as appropriate.
|Transfer book to/from UBCO||Borrowing between UBC Campuses (DocDel).|
Library Account Information
|Log into My Library Account.|
|Fines/Penalties||Loan Policies and Fines|
|Borrowing Policies||Loan Regulations|
|Library Account Information||Log into My Library Account|
|Equipment & Facilities|
|Photocopiers, Printers and PayForPrint||Photocopying & Printing information for UBCV and UBCO.
|Microfilm/Microfiche||All microforms are at at Koerner Library, Level 2, and the collection and equipment is available for use whenever Koerner Library is open. First-time users must visit during Research Commons and Reference hours for assistance and instruction on how to use the readers by staff at the Research Commons desk on Koerner Library, Floor 2. Collection description.|
|Meeting/ Study Rooms||Group and Silent Study Space|
|Computer Labs||General: http://services.library.ubc.ca/library-facilities/public-computers/
Data/GIS Lab, Koerner Library: Esri, ArcGIS,R,SPSS,Stata, StatTransfer Note hours.
|Academic Calendar||UBC Vancouver :http://www.students.ubc.ca/calendar/
UBC Okanagan: http://okanagan.students.ubc.ca/calendar/
|Campus Web Site Map||Searchable Campus Map: (UBCV Only) http://www.maps.ubc.ca/PROD/index.php|
|AskAway Local Administrator(s)||Patricia|
Closures and Collection Moves
|Science and Engineering||
Science and Engineering Collections staff have moved from Irving K. Barber Learning Centre to Woodward Library
|St. Paul's and Hamber Libraries|
|Music Library||Collections and services have moved to Irving K. Barber Learning Centre, as part of the Music, Art and Architecture Library|
Most Frequently Asked
|How do I Log In?||
to Licensed Materials
|eResources News and Updates||Current information on Library eResource blog, Twitter feed and UBC IT Bulletins http://bulletins.it.ubc.ca/|
|Outdoor Book Returns||