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Access ASRS

All other sites (UBC Okanagan and Teaching Hospitals): Please make ASRS requests via the Document Delivery system.

  • Requests for material to be retrieved from the ASRS can be submitted using the Library's online catalogue.
  • Items must be picked up at the Circulation Desk of the I. K. Barber Learning Centre.
  • Items will usually be available for pickup in approximately 15 minutes between 9am and 5pm Monday to Friday, and after 30 minutes at all other opening hours.
  • If you are travelling a far distance to pick up an item you have requested from the ASRS, it is recommended that you call the Irving K. Barber Learning Centre's Circulation Desk first to ensure your item is available: (604) 822-8149.

Retrieving materials from the ASRS in five easy steps:

1. Search

2. Request


  • If the location of your item is I. K. Barber Learning Centre ASRS storage and its status is Available, you may place an online request.
  • Click on the Request this item: Recall/ASRS link in the “Actions” box on the right-hand side of the screen.

3. Log in


  • In the next screen, you need to login to the Library Catalogue using either your UBC/Library barcode and PIN, or using CWL if you are a student.
  • If you do not have a library card, a staff member at the Circulation Desk of the I. K. Barber Learning Centre can retrieve the item for you.

4. Select

ASRS-shot4.png ASRS-shot5.png

  • After you have logged in, select ASRS Request from the list of available links to place an ASRS request.
  • Next, Select an Item and choose to Pick Up At I.K. BARBER circulation. *
  • Click Submit.

*NOTE: Regardless of your selected pick-up location, all items are to be picked up at the Circulation Desk of the I. K. Barber Learning Centre.

5. Pick up


  • This message indicates that your request was successful.
  • You can pick up your material from the Circulation Desk of the I. K. Barber Learning Centre usually within 10 minutes.
  • Requested materials will be held for 3 days.

What is the Automated Storage and Retrieval System?

UBC Library is the first in Canada to use this technology to provide fast, easy and effective storage and retrieval. The system operates in a secure, climate-controlled setting, providing an optimal environment for the preservation of print and other materials. With a capacity of 1.8 million volumes, the ASRS is located inside the Irving K. Barber Learning Centre at 1961 East Mall.

Materials previously kept in the closed storage areas of Main Library as well as materials selected by Library bibliographers and advisory committees are housed in the ASRS. These materials include, but are not limited to:

  • Older and lesser used social science materials
  • Pre-1978 language and literature in Slavic, East European, Italian, Spanish, Portuguese, German, and Asian languages
  • UBC theses
  • Older editions of children’s literature
  • Vinyl LPs
  • Books in Indic languages not taught at UBC
  • Music bound periodicals (a selection)
  • Science & engineering bound periodicals
  • Selected items from various UBC Libraries

Access PARC

Document Delivery from PARC

1. Items held in PARC can be found in the Library’s catalog.

  • PARC (circulating) – will be shipped to Library branches. These items can be signed out and renewed.
  • PARC (branch use only) – will be shipped to some Library branches. These items can be used in the Library branch only and be returned to the circulation desk when you are done, or by the end of the business day.

2. To obtain material from PARC, UBC Library cardholders will use the Document Delivery system.

  • Community members who do not have a UBC Library card can request material from PARC by going to the following branches, Koerner, IK Barber, Woodward and Okanagan where staff will place a request. The item must be used in one of those 4 branches.

3. Requested PARC items can be picked up at any Library branch. The one exception is library use only (PARC Branch Use only) items.

  • They cannot be picked up at Robson Square or BCCW Study and Learning Commons.

4. Items requested before 11:00 am will usually be available for pickup within two business days (UBC Vancouver), Monday to Friday. Items being picked up at UBC Okanagan will usually be available within three business days, Monday to Friday. You will receive an email with the item is available for pickup. 5. If a PARC items is signed out to another borrower, users can place a recall on the item via the Library’s catalog. 6. Community members who do not have a UBC Library card.

  • Can request PARC items by going to the following branches – Koerner, IKBLC, Woodward or Okanagan.
  • Items can only be picked up at Koerner, IKBCL, Woodward or Okanagan
  • Items can only be used in the branch. They cannot be removed from the branch.
  • Items will be available for use within 2-3 working days after the request is placed, if placed before 11 a.m..
  • NOTE: Another option is for community members to go to their local public library and place an interlibrary loan request.

Using Document Delivery

  • a. Search the Library ‘s catalog.
  • b. Display the full record.
  • c . Click on Order via Document Delivery.

Order via Document Delivery.png

  • d. Choose either Loan or Copy (i.e photocopy of chapter) for a book or Copy for a journal. If you need the entire volume of a journal, please add a note in the Document Delivery order form note field.

Loan or copy.png

  • e. Authenticate yourself using your barcode and pin

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  • f. Complete the order form.

Complete order form doc del.png

  • g. Click on Send Request
  • h. You will receive an email indicating that your request has been received
  • i. When the item arrives at the pickup location, you will receive an email messaging saying that the item is available for pickup.

PARC Document Delivery questions?

  • If the item can not be located at PARC, PARC staff will inform Document Delivery that the item is MISSING, and Document Delivery will, in turn, let you know that the item is not available.
  • If you are having difficulties with receiving an item from PARC, please, contact Document Delivery, and they will help find an answer for you.
  • Please, do not contact PARC if an item is late to appear, because your requests are being tracked by the Document Delivery system.