Documentation:Connect/Supported Browsers and Operating Systems

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Microsoft Windows

Internet Explorer 10

Internet Explorer 9

Internet Explorer 8

Firefox ESR1

Firefox (Final Release Channel)2

Chrome (Stable Channel)3

Windows XP (32-bit)

Unsupported Unsupported Compatible Certified Compatible Compatible

Windows Vista (32-bit)

Unsupported

Certified

Compatible

Certified Certified Compatible

Windows Vista (64-bit)

Unsupported

Compatible

Compatible

Certified Compatible Compatible
Windows 7 (32-bit) Compatible Certified Compatible Certified Certified Certified
Windows 7 (64-bit) Certified Certified Compatible Certified Certified Certified
Windows 8 (32-bit) Compatible Unsupported Unsupported Certified Certified Certified
Windows 8 (64-bit) Certified Unsupported Unsupported Certified Certified Certified

Apple Mac OS

Safari 6.0.3

Safari 6.0.1

Safari 5.1

Safari 5.0 and 4.0 Firefox ESR1 Firefox4 (Final Release Channel)2 Chrome (Stable Channel)3

Mac OSX 10.6

Unsupported by Apple

Unsupported by Apple

Certified

Compatible Certified Certified Certified3

Mac OSX 10.7

Certified

Certified (10.7.5)

Certified

Unsupported Certified Certified Certified3

Mac OSX 10.8

Certified (10.8.3)

Certified (10.8.2)

Certified

Unsupported Certified Certified Certified3
  • 1Firefox ESR is a release of Firefox intended for groups who install and maintain the desktop environment in large institutions. More information is available at http://www.mozilla.org/en-US/firefox/organizations/.
  • 2The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every six weeks. More information is available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/.
  • 3The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases. More information is available at http://www.chromium.org.
  • 4The Mac OS X version of Chrome browser does not support Java 7 - more information is located under IMPORTANT.

IMPORTANT!

Chrome users who have updated Java on their system to Java 7 will no longer be able to access Java applets – this will result in the loss of some Learn capabilities such as the Math Editor due to the incompatibilities between Chrome and Java 7. At the time of release of SP10/11 Chrome was tested for the ability to render Learn pages pertinent to the core functionality of Learn and as such Chrome was certified. Note that the Math Editor provided in 9.1 SP12 is delivered via JavaScript and is not impacted by the Java 7/Chrome incompatibility.

  • The following technologies are not supported in SP 11:
    • Internet Explorer 6, 7
    • Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
    • Safari 2.0, 3.x and any version on Windows
    • Windows XP 64-bit
    • Mac OSX 10.3, 10.4, 10.5
    • Java 5, although it may continue to work

More information can be found at: https://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/Administrator/025_Browser_Support_for_SP13

JRE Support

Blackboard has tested and supports these features with version 7 JRE. JRE 6 may work, but could result in unexpected behavior. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html. Windows system administrators who want to provide auto-download for users can find the.cab file link for the appropriate JRE at http://www.oracle.com/technetwork/java/javase/autodownload-140472.html


For information on security and JRE, see this https://blackboard.secure.force.com/apex/btbb_articleview?id=kAA70000000CaXB

On Apple Mac OS X, the Chrome browser does not support Java 7. Firefox and Safari browsers do not have this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure Java 6 support in order to access the features listed above. Directions for this configuration are provided by Apple at http://support.apple.com/kb/HT5559?viewlocale=en_US


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