Documentation:Clickers/iClicker FAQ for students
Can I use an iClicker+ to answer questions?
Yes. An iClicker+ can be used to answer the same questions as an original iClicker remote. If you purchase a new clicker it will likely be the iClicker+ model which has added features but is functionally identical to the previous model.
Why do I get a red light when I vote?
This means that your answer was not received. Check to see that you are using the correct two-letter clicker frequency as posted at the front of the room. If you are using the correct frequency, you may need to replace the batteries in the clicker.
Why won't my clicker turn on after replacing batteries?
If you only replaced two batteries, the clicker will not turn on. There are three batteries in the clicker. Make sure you replace all the batteries. Gently hit one end of the clicker and the third battery will come out. Also note that you may have difficulty with Duracell brand batteries. They have a different shape than other brands and may not work with your clicker. Note: iClicker+ has only two batteries to replace.
My clicker ID has worn off. How do I find out what it is?
If your iClicker ID has faded or been worn off, bring it to the help desk at the Chapman Learning Commons to get it retrieved. The Chapman Learning Commons is on the 3rd floor of the Irving K Barber Learning Centre. For a map and hours of operation, click here.
How do I change the clicker frequency?
- A. Press the On/Off (power) button on the clicker until the blue power light begins flashing (hold for about 2 seconds).
- B. Press the new two-letter code designated for the classroom. A green Vote Status light will indicate you have successfully changed your remote frequency.
The entire process takes about 3 seconds. This will remain in place for the duration of the lecture/session (as long as the remote is on). This procedure must be repeated for every lecture in the course. Note: iClicker+ remembers frequencies, and does not need to be reset for every lecture. Directions for changing a remote's frequency are on the back of every remote.
Where do I go to register my clicker?
For courses in Connect, follow the instructions at this link. For courses in Vista, you need to login with your CWL account here: Vista. Click on the course you want to register your clicker for. On the home page of your course, or under one of the folders, there will be an icon for registering your Clicker. If you can't find the link, you should consult your instructor.
Do I have to register my clicker for every course?
You only have to register your clicker once. Your clicker will automatically register for other courses you are enrolled in.
If I have registered my clicker in Vista, do I need to register again in Connect?
Yes, even if you have registered your clicker in a Vista course, you still need to register your clicker in Connect. However, like Vista, you will only need to register your clicker in one new Connect course and it automatically registers your clicker to other Connect courses you are enrolled in.
Can I have two clickers registered?
Yes, this is fine as long as someone else does not register your clicker under their name in Connect or Vista for the same course as you are in.
You and your friend should never be in the same class or section. If this is ever a possibility, do not share your clicker. If you are confident that this will never happen, then both you and your friend should register the clicker in Connect or WebCT Vista as if it is your own. It is possible to deregister a clicker in Connect, but once you register your clicker in Vista, you cannot deregister it.
What do I do if I have found a clicker?
Lost clickers should be taken to the lost and found for the building they were found in.
